Job Description

Educational Qualification -

• B- Tech Engg in Mech/ Elec. / Automobile/Industrial/ Production
• Diploma Engg in Mech/ Elec. / Automobile/Industrial/ Production

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• Will be responsible for Service co-ordination both for Manitou & Palfinger division.
• Preparation and monitoring of warranty, paid visits on weekly & monthly basis.
• Planning and deployment of engineers to:
• Customers for Mandatory Service / breakdown service against warranty machines
• Breakdown machines beyond warranty
• Deployment for conducting Campaigns.
• Deployment of engineers for AMC Rental equipments for Warranty Service / Breakdown service
• Attending to customer call for breakdown machine and deployment of engineer on priority.
• Co-ordination with Principals for service and parts related support.
• Regular co-ordination with engine manufacturers / other OEMs for providing mandatory / paid services and arranging parts for it.
• Monthly invoicing to Principal and customers against paid Service visits - follow up for payments.
• Submission of Offers to customers for Spares -
• Against inspection of equipments by Service engineers
• Direct enquiry from customer
• Placement of Purchase Orders on Principal against Customer orders / Campaign orders / Warranty Orders
• Follow up with Principals for supply of parts / arranging invoicing of parts to customers & AMC Rentals and coordinate dispatch of parts to customer site.
• Payment follow-up against supplies to customers.
• Interaction with customers on satisfaction of services rendered and take corrective actions to improve upon.
• MIS reports on service & Parts activity on weekly and monthly basis.
• Maintain operational status of rental equipment (Manitou & Palfinger) on weekly basis.

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Yearly bonus

Experience:

• total work: 2 years (Preferred)