Job Description

Orbit Technologies has been providing complete solutions to its customers from a simple pH meter to a complete Water, Environmental, Food, Coal, Minerals & Materials analysis instrumentation for more than 25 years. We are associated with world renowned companies to market their product range in India. Apart from distributing instruments manufactured by our principals, we also undertake supply and commissioning of complete Chemical Lab Packages on turnkey basis. Our corporate headquarter, centrally located in Hyderabad is well equipped with the latest infrastructure for round the clock to support and serve our clients. We have country wide branch offices at Delhi, Lucknow, Mumbai, Nagpur, Baroda, Chennai, Bangalore, Kolkata, Guwahati, Bhubaneswar, Vizag, Bilaspur and Raipur with well trained and professionally qualified sales and service teams. Our range of water quality analyzers is suitable for water, wastewater and industrial effluent. We also offer analyzers in applications such as high purity water, steam condensate, cooling water and potable water. We offer a range of instruments for a number of parameters within these applications. Apart from the water quality analyzers, we offer instruments for quantitative analysis such as Flow, Level for Open Channel and closed pipe applications for water & waste waters. Keeping in view of technology advancement and increasing regulations, Orbit has expanded its analytical instrumentation range covering Coal, Coke, Iron Ores, Cement, Mineral and Material testing for serving Power industry, Coke Plants, Iron and Steel Industries, Mines, Process Industries and Testing Laboratories. To support our customers, we have started Repair and Testing center for Oxygen Combustion Bombs/Vessels in collaboration with our principals M/s. Parr Instruments Company, USA.The Role1-Coordinate, prepare and compile bid submission documents in relation to tendering/bidding activities, tender questionnaires and pre-qualifications.2- Collate tender information and references from various sources such as online search engines, industry and market intelligence data etc., which are needed for submission.3- Monitor and ensure that tender submission due dates are strictly adhered to, including the checking, binding, packing and preparation of outgoing submissions.4-Working Knowledge of Gem Portal - Bidding , Clarification, Preparing Documents, Coordination with client

• Assessing clients\' needs
• Pointing clients towards services, resources and providers that can fulfil their needs
• Explaining to clients how our solutions can resolve their pain points
• Overseeing job training for the client care team
• Resolving issues that arise concerning the delivery of our services
• Answering phone calls and emails
• Scheduling appointments for our clients
• Maintaining and tracking clients\' service records
• Staying current on new services we develop
• Evaluating our services and helping to identify areas of improvement

• At least three years of experience in service coordination, customer service or a related field
• Strong work ethic
• Familiarity with IT infrastructure and relevant solutions
• Proven ability to work on a team
• Excellent communication, organisational and record keeping skills
• Creative problem-solving skills

• Opportunity within a company with a solid track record of performance
• Flexible working options
• Leadership Role

Orbit Technologies Pvt. Ltd.