Job Description

Dear Candidate,

We are hiring a Service Coordinator for Ahmedabad Location and find the JD below

Duties and Responsibilities

? log the customer calls from site inspection to service in CRM on priority.

? log the Service complaints received from the Customer in CRM on priority.

? Preparing and sending the escalation reports to concerned heads as per the instructions of Reporting Manager

? Should adhere to systems and policy of the company.

Minimum Job Requirements

? Any Graduate; at least 0-1 year of experience.

Knowledge, Skills and Abilities Required

? Should possess good verbal and written communication skills in English.

? Should be able to speak English, Hindi .

? Should quickly learn and adapt to work with systemic approach.

Location - Ahmedabad

About Monotech Systems Ltd.

Established in 1999, we are a leading manufacturer and one-stop solution provider for the printing and packaging industry globally. We import and export our range of printing machines across the globe. We have a team strength of around 500 plus employees and have branch offices in all metros and major print centers across India.

More information, please visit our website www.monotech.in

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Supplemental Pay:

• Yearly bonus

Application Question(s):

• what is your current salary?
• what is your expected salary?

Experience:

• total work: 1 year (Required)

Work Location: In person