Service Advisor
Job Description
Extending courteous reception to customers
Establish the complaints in the vehicle after a road test
Provide reasonable time and cost estimate for repairs
Job allocation to supervisors and monitoring of workflow
Regular update to customers on the status of job
Explain the final repair jobs carried out with details of parts repaired or replaced during the activity
Explain the cost of repairs to clarify the chargeable and free of cost jobs carried outEnsure vehicle is delivered to the satisfaction of the customer
Collect post service feedback and carry out any corrective measures if Required
Advance service booking based on existing workshop load and available Resources
Educate the customer on do's & don'ts, general maintenance practices and regular service schedule for the vehicle
Inform the customer on the 'value added services' available through the workshop
Job Type: Full-time
Pay: ?20,000.00 - ?30,000.00 per month
Benefits:
• Cell phone reimbursement
• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Commission pay
• Performance bonus
• Yearly bonus
Education:
• Diploma (Required)
Experience:
• total work: 2 years (Required)
Work Location: In person
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Job Detail
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Job IdJD3472212
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationVerna, GA, IN, India
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EducationNot mentioned
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ExperienceYear