Service Advisor / Service Executive
Job Description
• Location: Malappuram, Koduvally & Kannur
• Experience: 1+ year in similar field
• Date Posted: 13-12-2024
Expiry Date: 31-01-2025
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Looking for a Service Advisor / Service Executive job in Malappuram, Koduvally or Kannur? Autobahn Trucking (BharatBenz) is hiring! Shoot your CVs now!
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• Extending courteous reception to customers
• Establish the complaints in the vehicle after a road test
• Provide reasonable time and cost estimate for repairs
• Job allocation to supervisors and monitoring of workflow
• Regular update to customers on the status of job
• Explain the final repair jobs carried out with details of parts repaired or replaced during the activity
• Explain the cost of repairs to clarify the chargeable and free of cost jobs carried out
• Ensure vehicle is delivered to the satisfaction of the customer
• Collect post service feedback and carry out any corrective measures if Required
• Advance service booking based on existing workshop load and available Resources
• Educate the customer on do's & don'ts, general maintenance practices and regular service schedule for the vehicle
• Inform the customer on the 'value added services' available through the workshop
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Job Detail
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Job IdJD3542479
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMalappuram, KL, IN, India
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EducationNot mentioned
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ExperienceYear