• Greeting customers: Service advisors are the first point of contact between customers and the dealership.
• Scheduling appointments: Service advisors schedule appointments for customers.
• Listening to customers: Service advisors listen to customers' concerns and requests.
• Diagnosing problems: Service advisors diagnose problems and communicate this information to technicians.
• Estimating costs: Service advisors provide estimates for work.
• Consulting with technicians: Service advisors consult with technicians about repairs and alternatives.
• Informing customers: Service advisors inform customers about service outcomes, cost savings, and warranty protections.
• Managing scheduling: Service advisors manage the service center's scheduling and workflow.
• Helping customers decide: Service advisors help customers decide whether to fix their car or trade it in.
Job Types: Full-time, Permanent
Pay: ?15,639.93 - ?27,478.63 per month
Benefits:
• Cell phone reimbursement
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Day shift
• Morning shift
Supplemental Pay:
• Commission pay
• Overtime pay
• Performance bonus
• Quarterly bonus
• Shift allowance
• Yearly bonus
Experience:
• service advisor: 3 years (Preferred)
Work Location: In person
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