Service Advisor

Year    Pathanamthitta, KL, IN, India

Job Description

1. Review Previous Day's Work: Check the status of vehicles serviced the previous day and ensure all work is completed.

2. Check Schedule and Appointments: Review the day's schedule and appointments, prioritizing tasks and allocating resources.

3. Inspect Service Area: Ensure the service area is clean, organized, and equipped with necessary tools and materials.

Customer Interaction

1. Greet Customers: Welcome customers, listen to their concerns, and ask questions to understand their needs.

2. Vehicle Inspection: Inspect the vehicle to identify issues, recommend repairs, and provide a detailed estimate.

3. Explain Repairs and Maintenance: Clearly explain the necessary repairs, maintenance, and warranty information to customers.

4. Obtain Customer Approval: Obtain customer approval for repairs, maintenance, and additional work.

Service Management

1. Assign Jobs to Technicians: Allocate jobs to technicians, ensuring they have the necessary skills, tools, and resources.

2. Monitor Job Progress: Track the progress of each job, ensuring timely completion and quality workmanship.

3. Inspect Completed Work: Inspect completed work to ensure it meets quality and safety standards.

Administrative Tasks

1. Update Service Records: Maintain accurate and up-to-date service records for each vehicle.

2. Generate Invoices and Estimates: Prepare and provide customers with detailed invoices and estimates.

3. Manage Warranty and Claims: Process warranty claims, ensuring compliance with manufacturer requirements.

End-of-Day Routine

1. Review Day's Work: Evaluate the day's work, identifying areas for improvement and opportunities for growth.

2. Prepare for Next Day: Prepare for the next day by reviewing schedules, allocating resources, and prioritizing tasks.

3. Maintain a Clean and Organized Workspace: Ensure the service area is clean, organized, and equipped for the next day.

Job Type: Full-time

Pay: ?15,000.00 - ?18,000.00 per month

Benefits:

Health insurance Paid time off Provident Fund
Schedule:

Day shift
Supplemental Pay:

Overtime pay Performance bonus
Work Location: In person

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Job Detail

  • Job Id
    JD3615727
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pathanamthitta, KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year