1. Review Previous Day's Work: Check the status of vehicles serviced the previous day and ensure all work is completed.
2. Check Schedule and Appointments: Review the day's schedule and appointments, prioritizing tasks and allocating resources.
3. Inspect Service Area: Ensure the service area is clean, organized, and equipped with necessary tools and materials.
Customer Interaction
1. Greet Customers: Welcome customers, listen to their concerns, and ask questions to understand their needs.
2. Vehicle Inspection: Inspect the vehicle to identify issues, recommend repairs, and provide a detailed estimate.
3. Explain Repairs and Maintenance: Clearly explain the necessary repairs, maintenance, and warranty information to customers.
4. Obtain Customer Approval: Obtain customer approval for repairs, maintenance, and additional work.
Service Management
1. Assign Jobs to Technicians: Allocate jobs to technicians, ensuring they have the necessary skills, tools, and resources.
2. Monitor Job Progress: Track the progress of each job, ensuring timely completion and quality workmanship.
3. Inspect Completed Work: Inspect completed work to ensure it meets quality and safety standards.
Administrative Tasks
1. Update Service Records: Maintain accurate and up-to-date service records for each vehicle.
2. Generate Invoices and Estimates: Prepare and provide customers with detailed invoices and estimates.
3. Manage Warranty and Claims: Process warranty claims, ensuring compliance with manufacturer requirements.
End-of-Day Routine
1. Review Day's Work: Evaluate the day's work, identifying areas for improvement and opportunities for growth.
2. Prepare for Next Day: Prepare for the next day by reviewing schedules, allocating resources, and prioritizing tasks.
3. Maintain a Clean and Organized Workspace: Ensure the service area is clean, organized, and equipped for the next day.
Job Type: Full-time
Pay: ?15,000.00 - ?18,000.00 per month
Benefits:
Health insurance
Paid time off
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Overtime pay
Performance bonus
Work Location: In person
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