Service Advisor
Job Description
• Customer Interaction: They greet and listen to customer concerns, providing a friendly and empathetic experience.
• Technical Translation: Service Advisors translate complex vehicle issues into understandable terms for customers.
• Estimations: Provide cost estimates and timelines for repairs or maintenance.
• Quality Assurance: Ensure the quality of service meets the centre's standards.
• Problem Resolution: Address customer issues and concerns promptly
• Technical Jargon: Bridge the gap between technicians and customers, simplifying complex automotive terminology.
• Conflict Resolution: Handling customer complaints and ensuring satisfaction
• Technical Updates: Staying current with automotive technology requires continuous learning.
• Service Coordination: Coordinating between customers, technicians, and parts departments.
Job Type: Full-time
Pay: ?10,000.00 - ?20,048.67 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
• Yearly bonus
Work Location: In person
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Job Detail
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Job IdJD3568592
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKollam, KL, IN, India
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EducationNot mentioned
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ExperienceYear