Service Advisor
Job Description
Extending courteous reception to customers Establish the complaints in the vehicle after a road test. Provide a reasonable time and cost estimate for repairs. Job allocation to supervisors and monitoring of workflow Regular updates to customers on the status of the job. Explain the final repair jobs carried out with details of parts repaired or replaced during the activity. Explain the cost of repairs to clarify the chargeable and free of charge jobs carried out. Ensure the vehicle is delivered to the satisfaction of the customer. Collect post-service feedback and carry out any corrective measures if required. Advance service booking based on existing workshop load and available resources Educate the customer on dos and don'ts, general maintenance practises, and a regular service schedule for the vehicle. Inform the customer of the 'value-added services' available through the workshop.
Job Type: Full-time
Pay: ?12,000.00 - ?25,000.00 per month
Benefits:
• Cell phone reimbursement
• Health insurance
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Yearly bonus
Ability to commute/relocate:
• Idukki, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
• Diploma (Required)
Experience:
• total work: 2 years (Required)
• Automotive service: 2 years (Required)
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Job Detail
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Job IdJD3517665
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationIdukki, KL, IN, India
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EducationNot mentioned
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ExperienceYear