Job Description

Job Summary: As a Body shop Service Advisor, you are the professional "manager" of the entire Customer oriented Body and Paint shop service process. You set the standards for Customer support. You see every contact with the Customers as a professional challenge and feel responsible for the Customer problems until they have been resolved. Customer appreciates you as a Body and Paint shop Service Advisor, because you are competent and trustworthy and treat them with respect and like a partner. Even during conflicts, you always value the Customer. Your colleagues in the body shop appreciate your technical skills mean you speak the same language. In doing so, you are a competent interface between the Customer and the body and paint shop and make a substantial contribution towards the economic success of the entire field of After Sales. Your key responsibilities are: - You interact with customers during reception. - Documenting the Customer