Service Advisor
Job Description
• Customer service : Greeting customers, explaining services, and building relationships
• Communication : Communicating with customers about vehicle problems, insurance, and warranty issues
• Scheduling : Scheduling appointments, vehicle drop-offs, and pick-ups
• Repair coordination : Consulting with technicians about repairs, alternatives, and costs
• Customer satisfaction : Ensuring customers are satisfied with the services they receive
• Sales : Selling products and services to customers
• Marketing : Finding new customers and marketing the dealership's services
• Office duties : Performing general office duties and receiving complaint logs
• Maintenance advice : Advising customers on proper car maintenance
• Vehicle status : Informing customers of changes in service or when their vehicle is ready to be picked up
• Testing drive cars : Testing drive cars to confirm repairs have been done correctly
• Resolving complaints : Resolving possible customer complaints after repair services are offered
Job Type: Full-time
Pay: Up to ?25,099.86 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Experience:
• total work: 2 years (Required)
Work Location: In person
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Job Detail
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Job IdJD3574777
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBaj Baj, WB, IN, India
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EducationNot mentioned
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ExperienceYear