Job Title: Server Build Engineer
Location: Pune About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. Risk and Control Objective
Take ownership for managing risk and strengthening controls in relation to the work you do. Working Flexibly We\xe2\x80\x99re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers\xe2\x80\x99 and clients\xe2\x80\x99 needs. Whether you have family commitments or you\xe2\x80\x99re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs Hybrid Working Structured hybrid role:
At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, \xe2\x80\x98anchor\xe2\x80\x99, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Introduction:

• Management and coordination of the x86 platform estate. This includes server hardware installs, moves, additions, issue remediation and changes to multiple sites, offices and data centres and advanced hands-on configuration of infrastructure systems
• Communicates with the business to define project scope and priorities

What will you be doing?

• Delivering changes to the infrastructure in support of client requirements
• Contributing to the development and implementation of policies and standards
• Interfacing with internal stakeholders, engaging with 3rd party suppliers, participation in service meetings
• Undertaking work outside of direct responsibility when required, including some/all of the following:
• Maintaining server allocation details for new and re-use servers
• Allocate server names and IP addresses to internal project managers and support teams
• Managing the end-to-end server installation / move / configuration process
• Interfacing with Hardware Delivery Services \xe2\x80\x93 Procurement Team in procurement process
• Interfacing with GDS Build Team in build process
• Engagement at mobilisation phase with projects to provide advice and agree hardware requirements and timelines
• Raising appropriate requests for server installation, moves, additions, configuration and changes
• Raising Change Requests using change management tool
• Identification, implementation, development and automation of new processes that operations are and will be responsible for
• Applies feedback and challenges behaviours accordingly
• Encourages knowledge sharing

What we\xe2\x80\x99re looking for:

• Basic understanding of data centre technologies, such as SAN, LAN/WAN networks, Blades Servers
• Basic knowledge of x86 platform
• Good verbal and written communication skills
• Willing to work flexible hours (early morning / late nights) in order to resolve issues with help from employees in other regions
• Ability to troubleshoot and resolve basic issues in the above technologies
• Ability to strictly adhere to defined processes and procedures
• Good time management skills
• Fluency in English is essential

Essential Skills/Basic Qualifications:

• Educated to degree level or equivalent experience, with proven ability to work within a Project-related IT function.

Skills that will help you in the role:

• Good understanding of concepts of service delivery and support
• Understanding of project disciplines and life-cycle
• Understanding of ITIL processes and associated concepts
• Ability to use MS Word and Excel

• Working knowledge of ITIL
• Knowledge about scripting or Ansible
• IT Support background
• Ideally, the jobholder would have experience of the Financial Services Industry
• Training in communication techniques and handling of challenging interpersonal situations

Technical Knowledge

• Good working knowledge of Redhat Linux installation
• Troubleshooting on Linux for TCP/IP, Storage and drivers related issues
• Patch management and updates using yum
• Knowledge for Windows Server

Service Delivery and Support

• Good understanding of concepts of service delivery and support
• Solid experience of operating large scale PMO Environments with highly demanding clients

Stakeholder management

• Presents a positive, professional, constructive image to all customers and suppliers alike, including very senior stakeholders
• Understands the needs and challenges of stakeholders involved in projects, and can negotiate satisfactory resolution to complex issues surrounding creation and implementation of technology solutions
• Working with peer group in the business, can identify customer satisfaction gaps through regular communication
• Able to lead presentation of solutions and options to business, chair discussions and meetings, and construct clear document packs.

Control

• Actively seeks ways to understand, mitigate or reduce risks, drawing on expert advice, risk assessment, and management reports.

Communication

• Adapts style to contribute and enhance overall team performance
• Works effectively with people across a wide range of disciplines and levels (both internal and outside resources)
• Deals comfortably with ambiguity and uncertainty
• Effective at working with unstructured teams, situations and environments
• Manages the trade-off of delivery within time/cost/quality constraints
• Fulfils the regulatory agencies and reporting requirements

People Development

• Applies feedback and challenges behaviours accordingly
• Develops and monitors programs that integrate learning with practice opportunities
• Encourages knowledge sharing
• Justifies training requests in terms of expected benefits for the individual and the organisation

Where will you be working?
Pune

Be More at Barclays
At Barclays, each day is about being more \xe2\x80\x93 as a professional, and as a person. \xe2\x80\x98Be More @ Barclays\xe2\x80\x99 represents our core promise to all current and future employees. It\xe2\x80\x99s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone\'s contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.