Job Description

Location: BhubaneswarAs an Associate Service Specialist, you will apply broad expert technical knowledge and after-sales service to the regional/global market for Grundfos supplied services and solutions. Responsible for maintaining and developing service programs for products, service centres and partners and troubleshooting methodology for new and existing products. Demonstrates high degree of understanding of customer needs.Must be willing to work in Bhubaneswar.Your main responsibilities:

• Provide senior level after-sales service technical expertise - at pump and system/application level.
• Analyze CRM/installed base data to generate leads to service sales engineers.
• Offer expertise technical support to the service technicians in connection with specific service cases.
• Provide service-related product training and technical support to customers and colleagues for new and existing products and their applications.
• Participate in new product introduction and quality teams.
• Analyze failure data and report findings to support corrective action activities

Your required skills and experience include:

• Experience developing defined processes within the service environment
• Having industry experience in a business environment is beneficial, especially with a background in large manufacturing settings
• Most likely to have 2-4 years of relevant work experience before entering level besides formal education
• Solid knowledge of the plans, processes, and activities within the functional area in the service environment
• Good ability influence others
• Possess a great understanding of the relevant systems, local laws and regulations where applicable, for the service environment

Do you want to learn more?If this job sounds appealing, please send your resume and cover letter by clicking xe2x80x9cApplyxe2x80x9d.To dig deeper into the Grundfos universe, follow us on or , and to get to know some of your future colleagues and why they enjoy working at Grundfos, check outWe look forward to hearing from you.Apply nowStartPlease wait...Information at a GlanceJob DetailsApplication deadline:Workplace: Onsite PositionJob Location: Kolkata, West Bengal, IndiaContract Type: Full-TimeEmployment Type: RegularAbout GrundfosGrundfos is one of the worldxe2x80x99s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the worldxe2x80x99s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.An inclusive teamWe believe that the key to a work environment, where employees thrive and grow, is our ability to celebrate and value our differences in background, experiences and perspectives. In our recruitment process we welcome all professional people without consideration of age, colour, gender identity, national origin, physical or mental disability, ethnicity or religion.Join our Talent CommunityIf you want to stay updated on all career opportunities, please join our Talent Community!Here you can create a job alert to receive updates about job opportunities that match your interest.

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