Job Description

Job Title

Senior Technical Writer



A senior technical writer plays a crucial role in creating clear and concise documentation for technical products, services, or processes. They are responsible for producing high-quality content that effectively communicates complex information to a target audience.

Responsibilities

• Create and maintain technical documentation, including user manuals, installation guides, API documentation, release notes, and online help systems.
• Collaborate with subject matter experts, developers, and product managers to gather information and understand technical concepts.
• Research and analyze technical information to transform complex concepts into user-friendly content.
• Develop documentation plans, schedules, and style guides to ensure consistency and adherence to industry standards.
• Edit, revise, and proofread technical content for accuracy, clarity, and grammar.
• Ensure documentation complies with regulatory standards, such as accessibility requirements or industry-specific guidelines.
• Utilize various tools and technologies to create, manage, and publish documentation, such as content management systems or authoring tools.
• Stay updated on emerging trends and best practices in technical writing and recommend process improvements.
• Mentor and provide guidance to junior technical writers, offering feedback and support to help them improve their skills.

• Bachelor\'s degree in Technical Communication, English, Computer Science, or a related field (or equivalent experience).
• 4+ years to 7 years of proven experience as a technical writer, with a focus on creating software or hardware documentation.
• Experience working with industry standards and guidelines for documentation, such as DITA or Microsoft Manual of Style.
• Strong understanding of technical concepts and the ability to translate them into user-friendly content.
• Proficiency in using XML authoring tools, content management systems, and documentation publishing platforms.
• Excellent written and verbal communication skills, with keen attention to detail.
• Ability to work independently and collaborate effectively within cross-functional teams.
• Experience with Agile development methodologies is a plus.
• Prior experience in mentoring or leading a team of technical writers is a plus.

Lionbridge Technologies