Job Description

ResponsibilitiesThis position supports the HCM systems team in the prioritization, assessment, selection, planning, execution, maintenance and support of Workday HCM, as well other systems, both 3rd party and proprietary, used by the Company across the globe.This position will also build partnerships with teams in IT and Human Resources to help accomplish goals and objectives.

• Workday HCM system management (including, but not limited to, maintenance and configuration of allocations; creation, maintenance, testing and review of integrations to 3rd party systems)
• Assist team with maintenance of metadata, business processes, security groups and user-raised support tickets for Workday HCM and other financial systems
• Adhere to established Service Level Agreements for support tickets and delivering on commitments
• Lead the implementation, configuration, testing, integrations, maintenance, monitoring, support, tax and reporting compliance, integrity of internal controls and issue resolution of all proprietary and 3rd party systems.
• Encourage and support team initiative(s) to enhance user involvement and knowledge of the HCM systems
• Partner with diverse stakeholders to design, test, implement and maintain best practices for systems and processes within the configuration of Workday
• Partner with business gathering requirements, developing fit/gap analysis, training on new features, and providing adoption recommendations of new or deprecated functionality from Workday HCM releases and updates
• Configure, test, and implement new features and/or enhanced functionality for Workday HCM
• Collaborate and partner with users to ensure systems are leveraged to drive efficiencies
• Assist team with completion of user acceptance testing for Workday feature releases to ensure key user stakeholders understand changes
• Develop, configure, and modify custom Workday reports and dashboards
• Participate in implementations, upgrades, integration, support, and enhancement of systems
• Prepare, summarize, and timely submit external auditor requests related to IT/support of financial systems
• Partner with external contractors for 3rd party support when necessary

• Bachelors degree in Business, Information Systems, Computer Science, or related field
• 10+ years of experience in a HCM system administrator role
• 5+ years of experience with Workday HCM including functional configuration, testing, business process optimization, and maintenance
• Proficiency in Excel (can perform complex functions)
• Analytical and problem-solving skills with attention to detail
• Strong verbal and written communication skills
• Ability to focus and deliver on key deliverables in an environment with competing, multiple priorities
• Excellent organizational and collaboration skills
• Ability to work through complex issues and challenges

• Multinational company experience
• Experience partnering with software engineering teams on integrations

Milestone Technologies