Job Description

Position Type : Full timeType Of Hire : Experienced (relevant combo of work and education)Education Desired : Bachelor of Information TechnologyTravel Percentage : 0%3+ Yrs - Wintel System Admin (Azure, Citrix, M365, Intune, Windows Server, AD admin., VMWare admin., Exchange) for Bangalore location.About this team:The Corporate Business Architecture team provides employees with tools to help them develop, sell and implement FinTech solutions to FIS clients. We digitally transform the efficiency and effectiveness of how FIS employees get their work done through FIS\' Future Forward Program.What you will be doing:

• Assists with recommending, scheduling, and implementing system hardware and/or software upgrades or repairs.
• Must be able to propose and implement systems enhancements that will improve the reliability and performance of the systems.
• Must be able to install and maintain software.
• Experience in Large enterprise VMware infrastructures 1000+ VMs
• Must have knowledge and experience in VMWare and virtual infrastructures.
• Must be able to troubleshoot VMware-ESX related incidents.
• Must be able to Patch and maintain ESX host servers.
• Must have extensive knowledge on Windows and Citrix PVS servers.
• Must have knowledge working on Azure, M365 and Exchange.
• Will coach and mentor junior technical staff.
• Will have wide latitude for independent judgment.
• Meeting SLA / KPI targets consistently.
• Liaison with vendors for the technical issues/ escalations

What you bring:

• L2 level Knowledge and experience on Windows Servers 2012/16/19/22 VMware infrastructure and Citrix PVS .
• Good Knowledge on supporting Office 365, Azure and Exchange.
• Troubleshooting Windows Server, VMware, Citrix servers issues by providing detailed written root cause analysis and action plans for permanent resolution.
• Must be able to effectively analyze and solve problems.
• Must be able to monitor usage and performance.
• Must be able to troubleshoot server, software, and hardware issues.
• Sound knowledge and experience on ticket management system / tools.
• ServiceNow added advantage.
• Knowledge of ITIL.

What we offer you:

• An exciting opportunity be a part of Worlds Leading FinTech Product MNC
• A range of benefits designed to help support your lifestyle and well being.
• A multi-faceted job with a broad spectrum of responsibilities
• A modern international work environment and a dedicated and innovative team

Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass

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