Job Description

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As a Senior Systems Engineer, you will interface with the customer\'s IT staff on a regular basis. Either at the client\'s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.

Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor\'s degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle\'s core products, applications, and tools is important.

• Minimum 6 Years\xe2\x80\x99 experience as Oracle Weblogic Administrator
• Installation, configuration and upgrading of Oracle Middleware server in 24x7 standalone or cluster Environment
• High-availability design, configuration, and maintenance, including clustering and load balancing for WebLogic (Vertical or Horizontal), security and monitoring
• Implementing DR solutions using RSYNC
• Migrate code between test QA and production environments
• Configuring WebLogic for Queues, Topics, Distributed Destination, Foreign JMS providers, Message Bridges
• Experience with configuring SSL: 1- way SSL and 2 \xe2\x80\x93 way SSL configuration.
• Configure JDBC connection pools, Data Sources
• Deploy applications like WAR files, EJB jars files and enterprise application archives (EAR) on Web Logic using various deployment tools (Console, WebLogic. Deployer, and WLST)
• Experience in Oracle WebLogic Patching
• Should have worked on tools like Jenkins for CI/CD implementations as part of automations
• Experience in administration of Fusion MW Components like OTD, OID, LBAAS etc
• Experience in performance tuning and well versed with performance related issues like slowness, out of memory, server unavailable etc
• Experience in migration related activities.
• Should have good knowledge on Scripting, WLST, Python and Shell and well versed with UNIX operating system
• Experience in basic database administration (Oracle) like installation, patching, cloning, schema management etc.
• Experience in provisioning and maintaining environments in any cloud platform like Oracle, Azure, AWS or Google
• Basic knowledge of Cloud (OCI, AWS or AZURE)
• Experience administering Oracle SOA Suite is a plus
• Working knowledge of Docker Containers and Orchestration
• Strong communication, coordination and interpersonal skills
• Exceptional organizational skills and attention to detail.