We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You\xe2\x80\x99ll find an environment that inspires and empowers you to thrive both personally and professionally. There\xe2\x80\x99s no one like you and that\xe2\x80\x99s why there\xe2\x80\x99s nowhere like RSM. The Senior Web Content Publisher is a digital content and web authoring specialist who is responsible for building effective web pages to support brand awareness and marketing programming for RSM US and RSM Canada. The senior web publisher follows best practices, champions testing and applies RSM brand governance in all content builds. They on page layout and functional design for projects as needed, including optimization suggestions based on page performance against defined SEO and conversion goals. The senior web content publisher is responsible for understanding the RSM website hierarchy and overarching demand generation, talent and brand programming strategies in order to build web content that supports these goals, asking questions and helping connect content to provide a site experience that serves and delights. They also work with the web content team lead to identify site development opportunities or guideline updates. The senior web content publisher has a passion for digital content and stays current on best practices around SEO, web design and conversion optimization. Her or she provides advice on A/B testing and implements testing through Adobe Target where advised. As RSM expands its content personalization, the senior web publisher will develop targeted onsite experiences to align with custom demand generation programming. Essential Duties General responsibilities :
Champion the user experience
Understand marketing campaign strategy for assigned responsibilities, where appropriate
Uphold RSM brand standards and digital and content marketing best practices
Collaborate with CMG team members to recommend and implement optimizations, where appropriate
Provide critical thinking about the approach to digital content publishing, with an understanding of buyer journey
Proactively manage multiple projects and deadlines, communicating with broader team to complete tasks promptly and with minimal revisions
Understand overall marketing analytics and dataflows to support quality deliverables and performance monitoring
Actively seek out and participate in skills development training, as defined by career development goals
Digital content experience responsibilities
Collaborate with CMG and agency teams to design website experiences that accelerate user engagement, including mockups and minor copy-editing suggestions
Provide creative direction and publishing on advanced page experiences, collaborating with team lead to define experimentation vs. best practice evolutions
Share learnings with team members and across CMG as appropriate
Work with website engineers to solve technical problems and/or recommend new functionality
Review site performance reports, as appropriate, to identify improvement opportunities, including sunsetting/updating content when appropriate
Recommend content edits that will improve the web experience (i.e. headline adjustments, CTA offerings etc), where appropriate
Recommend A/B testing and work with the Adobe Target lead to implement and monitor, as appropriate
Web publishing responsibilities
Publish or edit web pages on rsmus.com and rsmcanada.com as defined by content briefs, using web authoring best practices and applying internal tagging, tracking codes, SEO linking, etc to support campaign and project directives
Maintain firm and web brand standards across all page experiences
Work with website engineers to solve technical problems and/or recommend new functionality
Regularly participate in AEM and other web content training to improve skills, assist with training internal teams
Understand data and content integration points, such as Marketo, Brightcove, Adobe Analytics, etc. to ensure technical quality for page development
Support approved RSM subdomain content authoring (i.e. blogs) as approved by COE leadership
Implement authoring fixes for technical SEO optimizations
Monitor and implement Workfront web edit request queue tasks
EDUCATION/CERTIFICATIONS Bachelor\xe2\x80\x99s degree in marketing, communications, digital marketing, journalism or design (preferred), or 4 years equivalent business experience TECHNICAL/SOFT SKILLS
Demonstrated expertise using enterprise content management systems/web platforms, required
Adobe Experience Manager, preferred
Proficient with digital and content marketing strategy ; required
Demonstrated understanding of SEO best practices
Strong awareness of grammar and style
Understanding of data sources and user experience connection points across marketing tech stack (Adobe Experience Manager, Adobe Analytics, Marketo, CRM, Google, SEMrush, etc)
Experience with work management tools, Workfront preferred
EXPERIENCE
3 - 6 years of experience in web content publishing and site optimization, with a preference for large organization or professional services experience Deep understanding of buyer journey, preferably in B2B environment
LEADERSHIP SKILLS
Able to project management multiple initiatives simultaneously
Ability to influence peers and internal clients to achieve objectives
Strong attention to detail, including grammar and style
You want your next step to be the right one. You\xe2\x80\x99ve worked hard to get where you are today. And now you\xe2\x80\x99re ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you\xe2\x80\x99ll move quickly along the learning curve and our clients will benefit from your fresh perspective.
Experience RSM. Experience the power of being understood.
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