Razorpay was founded by and in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we\'ve disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via ) and enabling capital availability for businesses (via ).About the role:Someone who believes customer understanding is central to creating delightful product experiences. Someone who ties all functions, i.e support, operations, product, design or growth, to equal parts user insights and business strategy. Someone who knows how to plan, structure, observe and analyse conversations, surveys, testing sessions or any other interaction sessions with users. Someone who balances insights in quality and quantity. Someone who knows their research methods like its the back of their palm. Fresh insights that lead to product, business improvements are what shoots your adrenaline through the roof.As a Researcher, you will:
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