Job Description

Job Overview: We are looking for a motivated and experienced MICE Travel Consultant to join our dynamic team. The MICE Travel Consultant will be responsible for managing and coordinating travel arrangements for corporate clients organizing meetings, incentives, conferences, and exhibitions. The ideal candidate will have a strong understanding of group travel logistics, excellent organizational skills, and a passion for delivering exceptional customer service.

Key Responsibilities:

• Client Management:
• Serve as the primary point of contact for corporate clients planning MICE events.
• Understand clients' travel requirements, objectives, and budgets.
• Provide expert advice and recommendations on destination options, venues, accommodations, and activities.
• Proposal Development:
• Prepare customized proposals and itineraries based on clients' specific needs and preferences.
• Negotiate rates and contracts with hotels, airlines, and other service providers.
• Present proposals to clients and facilitate decision-making processes.
• Logistics Coordination:
• Coordinate all aspects of group travel logistics, including transportation, accommodation, dining, and entertainment.
• Ensure seamless coordination and execution of MICE events, adhering to timelines and budgets.
• Arrange site inspections and familiarization trips for clients and stakeholders.
• Supplier Management:
• Build and maintain relationships with local and international suppliers, including hotels, venues, and ground transportation providers.
• Negotiate competitive rates, terms, and conditions to maximize value for clients.
• Monitor supplier performance and address any issues or discrepancies promptly.
• Financial Management:
• Prepare cost estimates, budgets, and financial reports for MICE projects.
• Track expenses and reconcile invoices to ensure accuracy and adherence to budgetary guidelines.
• Manage billing and invoicing processes, ensuring timely payment and resolution of discrepancies.
• Event Support and On-Site Coordination:
• Provide on-site support and coordination during MICE events, ensuring all logistics run smoothly.
• Address last-minute changes, emergencies, and client requests promptly and professionally.
• Act as a liaison between clients, suppliers, and internal teams to facilitate efficient communication and problem resolution.

Qualifications:

• Proven experience as a MICE Travel Consultant or in a similar role within the travel industry.
• Strong knowledge of MICE market trends, destinations, and industry best practices.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to manage multiple projects simultaneously and work under pressure.
• Proficiency in travel management software and Microsoft Office Suite.

Preferred Qualifications:

• Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.
• Certification in Event Management or Travel and Tourism.
• Experience in managing large-scale events and group travel logistics.

Job Type: Full-time

Pay: ?45,000.00 - ?100,000.00 per month

Schedule:

• Day shift

Experience:

• MICE: 10 years (Preferred)

Work Location: In person