Job Description

• Technical Communications Specialist/Technical Writing/Technical Documentation/Content Development
• Understand complex concepts/procedures
• Interact with specialists to gather data
• Read and understand engineering content
• Modularize and logically structure content
• Apply simplified writing techniques
• Ensure quality of content
• Co-ordinate with stakeholders to get the content approved
• Publish the content

Roles and Responsibilities:

• Ability to understand complex technical concepts/procedures, and interpret them into simple understandable content
• Ability to gather information from a variety of sources like procedural instructions, engineering drawings, CAD models and subject matter experts
• Ability to convey clear, concise, and accurate technical information
• Ability to communicate with global stakeholders
• Ability to gather quality data and act on improvement actions
• Ability to review documents written and illustrated by other team members to ensure clarity, completeness, accuracy, and compliance with style guide
• Ability to work in a collaborative environment

Required Technical Skill Set:

• DITA
• Strong knowledge on DITA, reuse concepts, single souring, multi-channel publishing (exposure to DITA backend is an added advantage)
• Expert in any of the XML editors. Experience in AEM is an added advantage
• Solid experience with any industry standard authoring style guide
• Content Management System (CMS)
• Version control and branching
• Metadata concepts
• Engineering & collaboration
• Should be able to use 3D models and understand engineering drawings
• Ability to understand technical concepts
• Should be able to guide Technical Illustrators

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.Read more on

Kone