Technical Communications Specialist/Technical Writing/Technical Documentation/Content Development
Understand complex concepts/procedures
Interact with specialists to gather data
Read and understand engineering content
Modularize and logically structure content
Apply simplified writing techniques
Ensure quality of content
Co-ordinate with stakeholders to get the content approved
Publish the content
Roles and Responsibilities:
Ability to understand complex technical concepts/procedures, and interpret them into simple understandable content
Ability to gather information from a variety of sources like procedural instructions, engineering drawings, CAD models and subject matter experts
Ability to convey clear, concise, and accurate technical information
Ability to communicate with global stakeholders
Ability to gather quality data and act on improvement actions
Ability to review documents written and illustrated by other team members to ensure clarity, completeness, accuracy, and compliance with style guide
Ability to work in a collaborative environment
Required Technical Skill Set:
DITA
Strong knowledge on DITA, reuse concepts, single souring, multi-channel publishing (exposure to DITA backend is an added advantage)
Expert in any of the XML editors. Experience in AEM is an added advantage
Solid experience with any industry standard authoring style guide
Content Management System (CMS)
Version control and branching
Metadata concepts
Engineering & collaboration
Should be able to use 3D models and understand engineering drawings
Ability to understand technical concepts
Should be able to guide Technical Illustrators
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers
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