Job Description

Company OverviewRubik Infotech Pvt Ltd is a leading cybersecurity solutions provider based in Ahmedabad, Gujarat. They specialize in offering comprehensive IT security services and products designed to protect digital assets and ensure business continuity against evolving cyber threats.Rubik Infotech offers a wide range of cybersecurity services and solutions, including:

• Firewall Protection: Ensuring robust network security.
• Endpoint Security: Safeguarding devices and networks.
• Antivirus Solutions: Protecting against malware and other threats.
• Software Licensing: Providing legitimate software solutions.
• Managed Security Services: Continuous monitoring and incident response

Job OverviewWe are seeking an executive-level Senior Technical Support Engineer to join our team in Ahmedabad. This full-time role requires you to provide top-tier technical support, leveraging your expertise in cybersecurity to empower clients and fortify their digital landscapes. The ideal candidate will possess experience and an in-depth understanding of cybersecurity solutions and best practices.Qualifications and Skills

• Experience with firewall management and configuration to ensure network security and data integrity.
• Proficiency in endpoint security to protect client systems from malware, viruses, and unauthorized access.
• Knowledge of data leak prevention techniques to secure sensitive information from unauthorized disclosure.
• Familiarity with network-attached storage (NAS) systems for effective data management and accessibility.
• Experience in patch management to ensure all systems are up to date and protected against vulnerabilities.
• Understanding of encryption techniques to safeguard client data and maintain privacy and confidentiality.
• Exposure to mobile device management (MDM) solutions for securing and managing multiple mobile devices.
• Strong expertise in network security protocols to protect data and provide secure access to resources.

Roles and Responsibilities

• Deliver premium technical support to clients, addressing cybersecurity concerns and ensuring system integrity.
• Analyze and resolve complex technical issues related to network security, promptly and effectively.
• Collaborate with cross-functional teams to provide comprehensive cybersecurity solutions and services.
• Provide guidance and training to clients on the best practices for data protection and system security.
• Deploy and configure firewall and endpoint security solutions tailored to client requirements.
• Monitor system performance and conduct regular security audits to identify and mitigate potential risks.
• Develop and implement data leak prevention strategies to maintain client data security.
• Stay updated with the latest trends and advancements in cybersecurity to enhance service offerings.

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