Job Description

DesignationSenior Technical LeadNo. of Positions1Experience>11 YearsSkill (Primary)Cisco (APPS)-Cisco CallStudio-Cisco IVR Callflow Design and CodingQualificationB-TechJob FamilyDevelopment (Posting).Skill Matrix - APPS/APPS/2023/2190941Total Years of Exp 4-10 yrsLocation Pan India or any constraint HyderabadProject type (Support / Dev / Maintenance) DevShift involved If yes please share timing. 2:00 P.M-11:00 P.MSalary Range 15-20 LPANotice Period ImmediateSkill Mandatory Proficiency Level (1-5)IVR development experience in any one Telecom platform like Avaya, Genesys, CISCO or Nuance. Yes 5Telecom / IVR domain Yes 5Development experience using Java, JavaScript, OOPS, VXML Yes 5UML, State Diagram, JSON, SQL, Shell scripting Yes 4Skill - IVR DeveloperLocation - Hyderabad (Only)Exp - 4 7 YrsJD 1. 4+ years of experience with software engineering2. Minimum 4 years of experience in Telecom / IVR domain (Mandatory)3. Must have IVR development experience in any one Telecom platform like Avaya, Genesys, CISCO or Nuance.4. Must have development experience using Java, JavaScript, OOPS, VXML5. Strong hands-on technologies like UML, State Diagram, JSON, SQL, Shell scripting6. Working experience on Tools like Eclipse, Papyrus with Unix/Linux OS7. Strong Debugging and Troubleshooting skill8. Experience in test-driven development9. Proficient understanding of code versioning tools10. Strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications (preferred)11. Agile/Scrum knowledge - Must12. Good communication skills, client interaction and stakeholder interaction13. Team interaction, Reviewing, Solutioning Skill Relaxation JD:Skills:Mandatory:Knowledge in 1.Java or any Object Oriented Language and good in Logic , Algorithms and Data structures.2. JavaScript fundamentals & syntax and ready to work on the scripting language3. ( No UI skills required) - The candidate should do coding test in JavaScript Strongly Recommended:At least conceptual knowledge in state-machine & IVR (candidates can read from YouTube or learning site before interview)Preferred:IVR flow developers who are working in Genesys or Avaya or Cisco platforms and used Java & VXML for the development

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