Job Description

Your Business - Enterprise Services (ES) is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service. CommBank is recognised as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps. Your Team - The Group Fraud Technology team is part of the Group Operations Technology and is responsible for delivering project and platform enhancements and assessments relating to Group Fraud Management Platform. Our main clients are Group Fraud Management Services. Your Relationship - The Senior Technical Business Analyst is required to maintain and build productive relationships with the following individuals: Solution Architects and Designers System Engineers and Developers Business Analysts (BA) Project Managers/ Portfolio Managers/Delivery Manager/Scrum Master Service Managers and Product Owners Test Manager and Test Engineers. CORE RESPONSIBILITIES: Identify and capture the business requirements for system enhancement and/or business processes. Convert business requirements into functional/non-functional specifications. Document and own the data/Integration mapping. Engage multiple business areas and conduct holistic impact assessment in conjunction with business risk assessments. Work with data analytics and helps to optimise and understand large amounts of data. Assist in assessing and documenting the current and future states to identify and recommend improvements, verification and validation. Effectively communicates to stakeholders, manages conflicts, issues and changes to ensure stakeholders and project team members remain in agreement on solution scope. Identify and manages gaps, determining the effectiveness of proposed solution facilitates writing user stories with the team and develop Business Requirements documents and models (if required). Participate in testing and deployment of the prioritised business requirements. Provides support and participates in testing activities. Assist in the delivery of projects (all phases) Undertake any other tasks assigned by your manager that you have the capability to perform safely in line with relevant internal Bank policies and external regulatory requirements. Apply agile methodology throughout day-to-day tasks. Your Experience - Technical business analysis experience (at least 5 years) . Strong domain knowledge in payment or digital banking or Fraud Strong SQL, data analysis. Ability to render analysis to business stakeholders. Demonstrated experience data/interface mapping. Strong communication skills required to comfortably deal with, and influence stakeholders. Financial Services Industry Experience, preferably Fraud Management with Payments or Digital or application fraud experience SAS Fraud Management experience Experience working on technology enabled projects. Exposure to Agile methodology Experience working with multiple vendors/solutions in fraud i.e. Fircosoft, RSA, Pegasus etc. If you feel this is the role, please do apply. If you\'re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you\'ll need to apply through to submit a valid application. We\'re keen to support you with the next step in your career. We\'re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 10/08/2023

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