Job Description

Mumbai - IndiaSales Support /Fixed Term: Full Time /On-siteWhy We Work at Dun & BradstreetDun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,500+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at .Designation: Senior Team Lead, Pre SalesLocation: Mumbai, IndiaPayroll: Partner\'s PayrollRoles & Responsibilities:

• Data crunching to screen and process the data and provide it to internal calling team and sales team
• Data cleansing, De-duplication to be done on the data maintained offline to avoid reallocation of the renewal customer accounts and the leads where team is in touch.
• Utilization of Orion tool for allocation of data for the tele calling team and reporting of data disposal MIS from Orion on daily basis
• To ensure that the leads coming in through various sources are managed and timely feedback shared with the relevant stakeholders to update the database
• Sharing Dashboard with the Management on a Monthly basis for various associations/channels
• Recon with Marketing Communication team to be done on a weekly basis on the leads received
• DUNS # for DRS to be updated in DEWS as per the guidelines specified
• Activation of DRS/ERS through online portal
• Contact Data to be provided for the various email blasts
• Data to be maintained with minimal errors and timely updates
• Initiating Email Blast through Marketo for the team to generate leads
• Online Payment links to be shared with the team for getting faster payments from the clients
• Publishing the monthly dashboards by 5th of every month to the leadership team to give insights for SER & DRS data utilization basis different parameters
• Pulling a Business Information Report from the system as per the requests received from the sales team
• Provide the enquiry counts and LOB data timely to the engagement team for monthly/quarterly email blast
• Take up the task of maintaining and sharing the following MIS as backup (Corporate Usage, Scoop Deals & Rockstar of the Week)
• Train the new members on various applications such as DEWS/COPS and reports basis the requirement
• Taking up additional responsibilities whenever required for new projects

Experience:

• Expert level proficiency in advance Excel. Should be able to use Macros
• 7-8 years of relevant experience in data management
• Graduate should be minimum criteria
• Good communication and interpersonal skills

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