Summary

As a Senior System Administrator at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve \xe2\x80\x94 a community\xe2\x80\x99s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare\xe2\x80\x99s biggest challenges. Here are the details on this position.

Your role in our mission

• Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance.
• Oversees appropriate level software installations and upgrades and related software packages.
• Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes.
• Supports the design and configuration of complex system landscapes.
• Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies.
• Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance.
• Oversees and applies appropriate support packages/patches to maintain system integrity.
• Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation.
• Interacts with client management to answer questions, problems and requests regarding complex system issues.
• Provides leadership and work guidance to less experienced personnel.

Basic Qualifications

• Bachelor\'s degree in computer science, management information systems, or related field preferred
• Six or more years of experience in a client-server environment
• Experience working with appropriate complex systems administration, database administration, and landscape maintenance
• Experience working with company products and services
• Experience working with company and client documentation and storage procedures
• Experience working with complex system implementations and organizational processes

Other Qualifications

• Strong analytical and problem solving skills
• Good communication skills
• Good personal computer and business solutions software skills
• Ability to work independently and as part of a team

Work Environment

• Hybrid Office environment