Senior Support Specialist - REFID418272Chennai, IndiaEmbrace the role of a Senior Support Specialist on our team, where you\'ll play a vital part in ensuring the smooth operation of our enterprise software solutions. Your duties encompass monitoring applications, active triaging, collaborating with developers, and conducting thorough troubleshooting to identify and resolve application issues. Actively contributing to testing and quality assurance, you\'ll build a comprehensive Knowledge Base. As a proficient communicator, you\'ll lead the coordination of issue resolutions, actively engage in release calls, and contribute to Root Cause Analysis investigations.RESPONSIBILITIES:
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