Job Description

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummarySenior Specialist - Product ManagementSenior Specialist, Product Management - Management - Commercial SolutionsOverview:Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Join us in unlocking infinite opportunity in Mastercards Commercial Solutions organization!In Commercial Solutions, we empower our customers businesses to succeed through innovative, trusted payment solutions that deliver a seamless digital-first experience around the world. We are disrupting the industry by developing world-class travel and B2B solutions for our corporate clients around the globe.The Mastercard Commercial Card Platform, Smart Data, enables issuers and end corporate clients to manage their commercial card programs. It is the single-entry point to features and functions such as virtual payments, data integrations, account management, transaction reconciliation and reporting. The Commercial Platform team is responsible for delivering a best-in-class platform that meets the needs of commercial clients across the globe and delivers on our broader business objectives.The primary responsibilities of the Senior Specialist are to:Work closely with engineering to drive development of new capabilities in anticipation of or response to customer needs, market trends, and competitive opportunities.Generate and evaluate ideas to enhance Mastercards suite of product offerings and create a competitive advantage.Gather, assess, refine, prioritize Mastercard and bank-initiated product requirements and coordinate with various stakeholders to improve and maintain clear lines of commitment to the bank and their customer base.Role Overview:Serve as a product subject matter expert and collaborate with product operations and external clients to deliver innovative solutionsPerform go-to-market activities by closely partnering with program management, global and regional leadership, finance, operations, legal, compliance, etc.Partner with Engineering colleagues to create robust roadmaps that include all of the work required to bring a product to market focused on (i.e., commercialization and pricing plan; product readiness; delivery model; servicing model; sales enablement)Embody the Mastercard Way through creating value, growing together and moving fastProduce product documentation including user guides, product overviews and training materialsOperates with minimal supervision and able to make informed, well-reasoned decisions independentlyThrives in an environment that is fast-paced, rapidly changing, and customer-orientedRequired Experience:Bachelor's degree or relevant professional experiencePrevious experience with product development or managementExperience in requirements gathering and relationship building with business clients and internal customers.Strong analytical skills with ability to drive deep product insights from data.Proven Agile experience with a track record of being able to lead project teams, collaborate with business partners, vendor/ consulting organizations and peer level professionals.Proven ability to analyseanalyze software requirements, model business processes/workflows, and align software requirements to business strategy.Proven experience working with software engineering teams, preferably in an agile environment, to collaboratively deliver working software.Demonstrated ability to understand complex software systems and communicate effectively with technical specialists.Proven capacity to balance your work across multiple projects/work streams while still meeting deadlines.Ability to communicate clearly to all stakeholders from product, operational, architecture and development sides.Able to negotiate requirements and build effective relationships with stakeholders.Experience deploying new product(s) to the cloud, or managing existing product(s) in the cloudMust be able to demonstrate that you have a basic understanding of software engineering or technology (e.g., cloud, database, SQL or analytics tools)Strong leadership, interpersonal and communication skillsThe ability to work collaboratively with others in cross-functional teams to implement and assess the operational impact of changes to process and proceduresExperience in presenting and communicating complex/detailed topics.Strong process orientation and a solid understanding of project management techniques, methodologies, and best practicesStrong ability to multi-task, organize, manage, and implement complex projects whether directly or through supervisionNice To Have:Experience working within the commercial card space or corporate bankingExperience with one, or more, of the categories:Expense Reporting softwareB2B or B2C web applicationsApplication localizationiOS and Android native mobile applicationsBusiness Intelligence solutionsAbility to identify points of failure and formulate error-handling approaches for product resiliencyAbility to identify, assess, and manage tradeoffsExperience working with RESTful interfacesWhat we offerIn line with Mastercards total compensation philosophy, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus depending on the role. Mastercard also provides health and wellness benefits, access to retirement savings including a best-in-class company match, gender-inclusive benefits and more!Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercards security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercards guidelines.

Mastercard