Job Description

Company Description

Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We're a constituent of the FTSE 30 and for more than 125 years we've helped economies and communities flourish - and we're not done.


Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We're investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ 'big-thinkers' and 'can-doers' that share our purpose #uniquelyexperian



We are looking for a Senior Solutions Analyst to join Experian's Decision Analytics business. The Senior Solutions Analyst plays a key role in designing and implementing solutions that deliver business benefits for our customers. This includes new prospects and new requests from existing customers, supporting requests and actively participating in the pre-sales and delivery phases of complex projects. Ideally, you will be confident in presenting and have excellent organisational abilities with experience in product, business analysis and definition, and workshop / pre-sales business consultancy and presentations. Experian Decision Analytics helps client achieve and sustain significant growth. We do this by enabling clients to make analytics based customer decisions that support their strategic goals. As experts in uniting business understanding with consumer and business information, analytics and strategy execution, we empower clients to optimise customer value and actively manage it over time. This role therefore has clear accountability for creating measurable value within our client organisations.

What you'll need to bring to the party

• Strong presentation capabilities (workshop, demonstrations, training)
• Negotiating, problem solving & questioning skills
• A teamwork focus, with a flexible, analytical and logical thinking approach
• Ability to build and maintain solid long-term relationships
• Excellent organisational and time management skills

What you'll be doing

• Assist in Collections business workshops and requirements definition with Product Consultants through to sign off
• Create user stories and acceptance criteria in line with allocated budget and Experian product standards
• Lead solution walk-throughs
• Provide expert product advice, including as part of the pre-sales process.
• Develop efficient, effective and supportable implementations
• Independently configure and supervise others in the configuration of Experian software according to specification
• Assist in production and review of test cases, and test software against specification, to ensure the product operates as specified
• Support throughout delivery cycle, resolving issues/providing insight and direction in deliveries
• Provide insight to solution design impacts on delivery and make recommendations for ease of delivery and support
• Assist Project Managers on assessing, planning and organising project workload to meet project commitments within agreed schedules
• Accountable for the quality of the project deliverables and leading the build team to successful execution
• Participate in the assessment of the knowledge transfer success (test, feedback, other).
• Train, mentor or shadow members of the delivery teams as required


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Qualifications More about you

• Desirable Technical Knowledge o SQL o Operating Systems: Windows, Linux o High level working knowledge on Databases: Oracle, SQL Server o Cloud environments (AWS) o Data model design
• Required Domain Knowledge o Australian Collections industry OR similar regulated Collections environment. o Banking and / or retail finance sector
• Knowledge and experience of the Software Delivery LifeCycle (SDLC)
• Experience working within an Agile environment
• Presentation skills to internal and external stakeholders
• Experienced with leading a build team
• Ability to manage multiple, simultaneous implementations


Experience in project methodology or strong, demonstrable understanding of project management practices - Possess a Degree in Business Computing, Computer Science, Software Engineering, Business or equivalent industry and technical qualifications or experience

Additional Information

Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work(TM) in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.



Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.


Experian Careers - Creating a better tomorrow together


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