Senior, Software Engineering (store Commerce Production Support)
Year Gurgaon, Haryana, India
Job Description
Duties & Responsibilities:
- Responsible for the design, development, deployment and monitoring of new and current systems
- Act as tech lead and participates in critical production issues with appropriate escalations and in root cause analysis and implement short, mid, and long-term remediations
- Works with urgency and within the SLAs identified based on the criticality
- Act as technical lead for technical debt and small project/feature change.
- Work with the Product Management team, Project Management, Business and User Experience teams to identify and prioritize tech debt and clarify requirements
- Participate in all grooming, priority-setting sessions and sizing activities
- Evaluates new tools, technologies and processes to improve speed, efficiency and scalability.
- Responsible for monitoring operational standards, key performance metrics and critical runbooks
- Will be responsible for monitoring server and application performance using one or more of the Application Performance Monitoring tools: NewRelic, CloudWatch and Sumologic
- Responsible for the tools for the deployment, monitoring, and troubleshooting of system resources in an AWS environment
- Provides coaching for Software Engineers
- Thrives on working in a fast-paced environment
- 5+ years of professional experience in software support at the enterprise level
- BS degree in Computer Science, Engineering or a related IT field
- Hands-on enterprise JAVA application and Spring boot development experience
- Hands-on development experience with retail POS processes, including customer-facing (Sales & Returns management, promotion & pricing, membership, loyalty, payment integration, etc?) and back-office (Cash Management, Opening & Closing, TLOG processing)
- Working knowledge with PCI & PII security standards
- Excellent troubleshooting skills and experience troubleshooting issues across a complex IT ecosystem across multiple cross-functional teams
- Knowledge of best practices and IT operations for high availability and uptime
- Hands-on expertise in many disparate technologies, typically ranging from front-end user interfaces to back-end systems and all points in between
- Extensive experience with creating alerts, dashboards, and canned queries ? as well as configuring and integrating log aggregation (such as SumoLogic, Splunk, ELK, syslog ? SumoLogic preferred)
- Extensive experience with Java build, packaging and dependency management and storage systems (such as GitLab, Maven, Gradle, Artifactory)
- Experience developing and tuning H2, MS SQL, AWS Aurora PostgreSQL queries
- Experience working with Cloud technology and IaC (AWS experience preferred, and candidates with AWS DevOps or AWS Solution Architecture certifications strongly preferred)
- Experience with integrating automated tests into CI/CD pipelines (such as Cucumber, Robot, Selenium, JMeter)
- Experience with Agile methodologies (Kanban or SCRUM) and software development lifecycles
- Strong interpersonal & communication skill
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Job Detail
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Job IdJD3076241
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurgaon, Haryana, India
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EducationNot mentioned
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ExperienceYear