Job Description

The role requires building relationships and interacting with individuals both inside and outside the immediate team to ensure the product's architecture meets the business goals. Requires working with Product Managers to define features, Team Leaders on release planning, Architects to establish designs for excellent solutions and fellow Engineers to execute delivery of solutions.


The role calls for great attention to detail in sometimes, pressured conditions, with the ability to troubleshoot and identify root cause while liaising with support and end customers.


This is a highly hands on role with skills in the following areas:


Frontend Development : Vue, JavaScript, HTML5, CSS, Typescript, UI Development.


Server Development Typescript, node.js, RESTful Web Services, MongoDB/NoSQL DBs, Linux/Unix Services


Experience in any of these areas desirable, Telecoms, VoIP, Operating Systems, Real-Time Analytics, Encryption and Networking, Cloud Computing (SaaS, AWS), Machine Learning, Artificial Intelligence, Automation, Natural Language Processing


Requires the ability to drive, with passion, new product development in emerging areas, to ensure Verint's product is best of breed.


Principal Duties and Essential Responsibilities


• Participate in technical requirements though to delivery.
• Estimates take into consideration all aspects of solution and are relatively accurate.
• Tasks and Defects are addressed proactively.
• Quality gates are met for deliverables.
• Become technically proficient on the IVA Studio platform.
• Champion agile development methodology within the development organization.
• Ensure customer success when called upon to assist in complex issues.
• Mentor Associate Engineers.
• Moderate skills with high level of proficiency.
• Designs, implements, and tests moderately complex software applications.
• Supports and/or installs applications/operating systems.
• Participates in design reviews.
• Assists less experienced peers.
• May consult with senior peers on general projects.
• Most aspects of the project lifecycle: Design, Coding, Automation, Quality Assurance, and Troubleshooting.
• Works within the Verint Agile development process.

Minimum Requirements


General


• A minimum of 3 years of proven success in implementing and designing features within enterprise level solutions or suitable alternative experience in a professional engineering department
• Evidence of solving cross-functional technical problems with moderate levels of complexity

Lifecycle


• Agile development approaches including automated software testing.
• Strong development experience using OO languages, web services and database technologies.
• Experiencing using industry proven architectures and designs
• Experience of developing high quality, secure and performant solutions against functional and non-functional requirements
• Some experience aligning feature development with business initiatives and corporate roadmaps.

Professional/Task Essential Experience


• Evidence of a minimum of 2 different and suitably complex requirements which have been designed by you.
• Able to demonstrate, using specific examples, experience mentoring less experienced engineers in a team environment.
• Work within an Agile team and Organization, ensuring customer success and excellence.

Environment


• Customer focused environment, with changing needs and delivery pressures
• Ability to work within a geographically distributed development team spread between multiple time zones and cultures.
• Evidence solving cross-functional technical problems.
• Good organization, time management.
• Good written and verbal communication skills.
• Fast paced sometimes, pressured environment.
• Detail oriented and highly organized with the ability to manage multiple priorities and parallel projects.
• Quality focused and Passionate about customer success.

Technical


• Linux/Unix Server knowledge
• Cloud Computing (AWS Specifically)
• Networking background, Working knowledge of LAN's and WAN's.
• Experience using NoSQL database technologies e.g., MongoDB.
• Knowledge of RESTful Web Services, XML, XML Parsers, JSON
• Experience with Unit Tests or similar TDD

Frontend Development


• Experienced UI developer with UI framework experience.
• Knowledge of Vue, Typescript, JavaScript, HTML5, CSS

Backend Development


• Backend server development knowledge, Node.js
• Typescript, MongoDB/NoSQL

Skills and experience required


• BSc in Computer Science, Engineering, or equivalent work experience.
• Software Engineer level of experience with exceptional Real-Time skills and enthusiasm
• Proven ability to self-manage and structure work, this must be demonstrated through clear examples in your application.