Job Description

Senior Software Engineer


Important Information



Location:


Job Summary



As a Senior Software Engineer, you will be responsible for


• To work as part of the Engineering team in the development of new features, investigation of customer support problems and the delivery of releases from minor hot fixes to full feature releases.
• Get involved in the design of new features working with the Senior Engineers in producing those designs.
• Help in the investigation and implementation of solutions to customer reported problems, suggesting suitably appropriate workarounds for production problems or providing emergency hot fixes if a workaround is not possible.
• Maintain high standards of software quality within the team by following good practices and habits and suggesting improvements when and where appropriate.
• Work effectively with other teams within the development life cycle, e.g. QA, Support and Technical Publications to provide the necessary documentation, detail and support to ensure they can effectively do their jobs.
• Communicate progress, problems and potential risks upwards in the management chain reporting directly to the local Engineering Manager.


Responsibilities and Duties


• The Engineering team will have sole responsibility for all the engineering aspects of the product suite, from design, implementation, delivery and support.
• The Product Suite is a set of applications and services written primarily in C/C++, with some components in Java and Angular. It runs on multiple platforms Windows, AIX, Linux and Solaris and supports Oracle, DB2 and SQLServer.
• Work on new releases to deliver new features, enhancements, fixes and performance improvements to the product suite.
• Work on the delivery of regular Service Releases to provide customers with updated and stable versions of products
• Work with the local QA team to ensure a high quality of product for all deliverables
• Work with local Technical Writers to aid in the production of high-quality documentation.
• To provide 3rd line support to Product customers, investigating defects reported by customers and providing the required resolution.


Qualifications and Skills


• Bachelor's degree in computer science, software engineering, or a related field.
• 5 years or more experience in Software Development.
• Experience with Enterprise/Application software (rather than embedded software).
• A minimum of 4 years' experience in C/C++
• Proficiency in multiple programming languages and software development frameworks.
• Excellent problem-solving and analytical skills, with a strong focus on software quality.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.


Additional Requirements



Technologies: C/C++



Competencies: Enterprise/Application software development



Certifications:N/A


About Encora



Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.



At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.