Job Description

Purpose of the Role: Lead all engineers that provide support to all levels of business and ensure that the infrastructure architecture meets the needs of the business. Key Responsibilities / Key Performance Areas: Mentor and grow staff for this role Design and Implement IT Infrastructure Architecture based on best practices and business requirements Manage IT Infrastructure Projects with internal and external partners/teams and meet required deadlines Implement High Availability across critical IT Systems to provide business continuity Ensure Disaster Recovery plans and procedures are in place. Deliver against IT Performance Metrics Deliver against Business SLA Stay abreast with the latest technologies both hardware and software Manage relationships and collaborate with the leaders within the business units to improve IT Infrastructure efficiencies Provide senior level technical support to business Knowledge and Experience: Bachelor\'s degree in information technology or related field of study with a network engineering focus Relevant certifications, e.g. Azure Solutions Architect 5+years working experience in leading engineers and IT projects PMP or CMP - Project Management Contact Centre - Telephony MCSA or MCSE - Microsoft Certification Azure Certification CCIE or CCNP (Cisco) Public Cloud (Microsoft Azure or AWS)/Private Cloud/Hybrid Cloud NSE 7 - Enterprise Firewall Unified Communications Microsoft CRM Dynamics 365 Product Experience Microsoft Azure Microsoft O365 Cloud Computing Microsoft Hyper-V 2012/2016/2019 Windows Clustering Microsoft Windows Server 2012/2016/2019 Microsoft Exchange Server 2010/2013/2016 Microsoft SQL 2012/2016 (Limited to Installing/Monitoring/Configuration) Microsoft Windows 10/11 Microsoft System Center (Confguration Manager, Service Manager) Microsoft Active Directory - Implementing/Maintaining Fortigate Firewall/Fortianalyzer Microsoft Endpoint Protection Routing (Intermediate) VEEAM - All Versions Hardware Servers -IBM/HP VLAN\'s Switches (HP) Wireless AP\'s and Management devices (UniFi, Ruckus) Personal Characteristics: Conscious Vulnerable Courageous Emotional Resilient Own it Do it Now

foundit