Job Description

About Delta Air LinesAbout the CompanyDelta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.In 2024, Delta was recognized by Fortune with a No. 11 placement on Fortunes Top 50 Most Admired Companies list. The companys strong management and commitment to providing elevated experiences and premium products also secured a No. 1 ranking out of the eight airlines on the list. Delta landed on TIMEs inaugural list of the Worlds Best Companies, coming in at No. 12 the only U.S. airline in the top 155. TIMEs award is based on three criteria: employee satisfaction, revenue growth and sustainability.Deltas people-first culture continues to be recognized, earning the airline a spot on Fortunes 100 Best Companies to Work Forxc2xae list for the fifth year. Delta is the only airline included on the 2024 list.Additionally, Delta earned a coveted spot, on Fast Companys list of the Most Innovative Companies, climbing from its No. 8 spot in 2023 to No. 2 in the travel category. The airline was recognized for its Wi-Fi revolution that is working to ensure the future of travel is connected.About the Delta Technology Hub (DTH), BangaloreDelta has fast emerged as a customer-focused, innovation-led, technology-enabled business. The Delta Technology Hub will contribute directly to these objectives.Responsibilities:

• Collaborates with product team members (UX, architects, and product management) to create secure, reliable, scalable software solutions
• Writes custom code or scripts to automate infrastructure, monitoring services, test cases, to do destructive testing to ensure adequate resiliency in production
• Collaborate cross-functionally with business and other IT teams across Delta
• Champion development and integration standards, best practices, and their related deliverables
• Aim to deliver processes and components that can be maintained by the business into the future using native features and functions whenever possible
• Design, develop, and deploy Salesforce Apex classes, triggers, test methods, and Lightning web components to meet the businesss requirements
• Optimize and improve existing Salesforce implementations so that every team is achieving the maximum benefit from their investment in Salesforce
• Work to continually understand the new features added to Salesforces products and aid the business in regression testing as needed to avoid disruption from any Salesforce-side upgrade
• Reporting & Analytic application development in Salesforce Experience Cloud and CRMA, and AWS platforms, good understanding of API, Microservices development.
• Identifies unsecured code areas and implements fixes as they are discovered with or without tooling
• Identifies, implements, and shares technical solutions that can be used across the portfolio
• Identifies product enhancements to create a better experience for the end users
• Research and/or investigate technical issues impacting the organization and recommend solutions
• Provides application support for software running in production
• Proactively reviews the Performance and Capacity of all aspects of production: code, infrastructure, data, and message processing
• Triages high priority issues and outages as they arise
• Participates in learning activities around agile software development and development core practices, and mentors other team members in these best practices

WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS):

• Bachelors Degree in Computer Science, Information Systems or related field is preferred.
• 3+ years of experience in development of Lightening Web Components, with additional 1 or more years of Visual force, and/or Apex experience
• Deep familiarity with building integrations between Salesforce and other platforms using Apex REST APIs or other integration ETL tools such as GLUE and AirFlow.
• Experienced with integration of Salesforce TCRM (tableau CRMA) design, development, and integration with Experience Cloud implementations.
• Knowledge of Cloud-native development, RESTful APIs, and stateless microservices architectures
• Knowledge of Jboss, Websphere, AWS with background in API, Microservices development.
• Knowledge of AWS services like Lambdas, S3, SQS, SNS, EC2, Code Pipeline, Athena, DynamoDB, RDS databases
• Knowledge of CI/CD and DevOps practices; with tools such as Git / Gitlab, Jira / VersionOne / Agility, Jenkins / Tekton, Gradle, Ansible
• Able to independently create and maintain automation test jobs and execute as part of a CI/CD pipeline.
• Strong understanding of networking fundamentals and virtual networks from a cloud point of view
• Experience debugging components and code built by other developers.
• Ability to clearly communicate and coordinate with peers, product owners, and cross functional teams and design a relevant and time to market solution.
• Must have the ability to listen to customers and colleagues; convey ideas effectively; prepare written documentation
• Ability to quickly adapt to new tools and evolving technologies.
• Proactive in nature with customer satisfaction as a primary goal
• Embraces Diverse people, thinking and styles
• Consistently makes safety and security, of self and others, the priority
• Design Thinking
• Ensure code quality and documentation for supporting application post deployment.

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS):

• Salesforce Certifications are great and Trailhead badges are good, but real-world experience in Salesforce and other platforms is best

ID: DELVC07

Delta Air Lines