Job Description

Company Description Miratech is an IT services and outsourcing company that provides services to multinational organizations all over the world. Our highly professional team achieves success with 99% of IT projects in financial, telecommunication, and technology domains. Founded in 1989, Miratech has its headquarters in New York, USA; with R&D centers in Poland, Philippines, Slovakia, Spain, and Ukraine. Technical complexity is our passion, stability is our standard, friendly work environment is our style. We empower our employees to grow together with the company, to achieve ambitious goals, and to be a part of the international relentless team which helps the visionaries to change the world. We are looking for a Senior Quality Assurance Engineer who will join the team remotely. The project includes transitioning the IVR/Routing application from Legacy Systems (CISCO/AVAYA) to the Genesys Platform on a line of business (LOB) basis. The primary focus lies on the CommState Migration Project. As a part of this migration initiative, all QA team members are responsible for conducting comprehensive validations of End-to-End Call Flows. Responsibilities Collaborate with development teams to comprehend system architecture, identify critical areas, and design tests that effectively address potential risks. Understand technical solution details and aid the development team in troubleshooting issues as necessary. Analyze functional and non-functional requirements for contact center applications. Develop, maintain, and execute both manual and automated test cases using a framework like Selenium specifically for automated testing purposes. Utilize SQL queries for relational database manipulation and NoSQL to ensure data integrity and system functionality during testing. Perform comprehensive testing on RESTful and SOAP web services to ensure the interoperability, integrity, and reliability of application interfaces. Effectively plan and define test strategies, provide accurate QA estimates, and generate detailed reports. Work closely with the product owner and scrum master to establish clear acceptance criteria for testing procedures. Qualifications Strong Java development background to work on an automation framework using Selenium. Computer Science fundamentals and experience in object-oriented design, data structures, and algorithms. Solid understanding of development lifecycles, testing methodologies, and QA processes. 3+ years of experience in developing test plans, building tools and test frameworks. Strong experience in automation tools like Selenium, JUnit, TestNg. 2+ years of exposure to testing in Java, SQL, Unix, Scala, NoSQL, and Web Services (Rest & SOAP) environments. 1+ years of supervisory experience is a plus. Programming experience with automation scripting/tools/tests harness (e.g. Selenium, Karate, RestAssured, Appium). Experience working in Agile environment. Nice to Have Digital experience with Chat, Chatbot, Email, SMS Genesys cloud experience is nice to have but not mandatory. Additional Information We offer: Culture of relentless performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive pay and benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. ForeverRemote work culture: make the most of the flexibility that comes with remote work. Growth mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming multicultural environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social sustainability values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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