Senior Short Term Disability Claims Specialist

Year    Noida, Uttar Pradesh, India

Job Description


Location(s)

  • Posting Location: Noida, India
CountryIndiaWorking ScheduleFull-TimeWork ArrangementHybridRelocation Assistance AvailableNoPosted Date04-Jun-2024Job ID3135Description and RequirementsEssential Functions
  • Analyze, validate and process transactions as per Desktop procedures (L3 & L4)
  • Analyze and research all discrepancies.
  • Research & investigate and resolve outstanding items
  • Determine eligibility and applicable plan provisions while meeting timeliness goals
  • Clear and accurate written and verbal communication (Scripted and Templatized) with employee,
employer & stateside resources by email
  • Establish action plans for each file to bring claims to resolution
  • Utilize internal and external specialty resources to maximize impact on each claim file
  • Utilize Intellis and ACS (SIR) to update and maintain accurate data record
  • Use PC programs to increase productivity and performance
  • Ensure that the assigned targets are met in accordance with SLA and Internal standards
  • Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process
Excellence
  • Work as a team member to meet office goals to obtain disability\'s vision while demonstrating core values
and meeting key measures.
  • Ensure adherence to established attendance schedules
  • Sedentary work - involves sitting most of the time
  • Close visual acuity - viewing a computer terminal and extensive reading
  • Talking - expressing or exchanging ideas by means of the spoken word
  • Capturing the medical, personal & employment details from Employee, Health Care Provider(via email - free flow communication)

MetLife

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Job Detail

  • Job Id
    JD3449778
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Noida, Uttar Pradesh, India
  • Education
    Not mentioned
  • Experience
    Year