Senior Service Engineer-Field Service

W\xc3\xa4rtsil\xc3\xa4 Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modeling expertise. These cover decarbonisation services, future-fuel-enabled balancing power plants, hybrid solutions, energy storage, and optimization technology, including the GEMS Digital Energy Platform.
Did you know W\xc3\xa4rtsil\xc3\xa4 has delivered 76 GW of power plant capacity and more than 110 energy storage systems in 180 countries around the world?
In this fast-changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride?
Main responsibilities:

• Perform overhauls and repairs on 4-stroke medium-speed engines.
• Interact professionally with customers during the work execution.
• Perform internal and external progress status of the assigned work, in conjunction with the Field Service Superintendent.
• Create the Service Work Reports.
• On smaller to medium-sized projects, you will provide technical guidance to both Service Engineers and Customers on how to properly use products or systems under their care and respond appropriately to customer inquiries or complaints by providing clear explanations, reassurance, or resolution options as needed.
• Ensure that the work is executed according to W\xc3\xa4rtsil\xc3\xa4 QEHS guidelines and site procedures.
• Follow-up and report on the status of work orders to customers and/or internal stakeholders.
• Continuously seek solutions according to best practices.
• A safety-first mindset.
• A passion for developing your 4-Stroke knowledge to the next level.
• Perform Field Service activities such as overhauls and repairs on 4-stroke diesel engines installed for Land & Marine application. Interact professionally with customers during the work execution.

You will shine in this role, when you have:

• Diploma /BE- Mechanical with minimum 5 years of experience.
• Experience in repair & maintenance of 4-stroke engines.
• Handson experience of working on Marine installations.
• Willingness to travel extensively throughout the year.
• Very good communication skills.
• Cost awareness & effectiveness.
• Problem solving & decision-making skills.
• Quality, health, safety & environment awareness.
• Reporting & analysing skills.
• Teamwork skills.
• MS Office.

Job Location: Navi Mumbai
Why you and us:
We at W\xc3\xa4rtsil\xc3\xa4 believe in empowerment, ownership, and taking responsibility for our work. We support each other\xe2\x80\x99s growth and co-creation is the true basis of our innovation. We have the courage to see opportunities and take initiative. We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don\xe2\x80\x99t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition? You will be a part of a global organization with a local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team.

Last application date: 25/02/2024
At W\xc3\xa4rtsil\xc3\xa4 we value, respect, and embrace all our differences, and are committed to diversity, inclusion, and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.