Job Description

About Providence


Providence, one of the US's largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, 'Health for a better world', Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.


Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.


Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.





Why Us?


• Best In-class Benefits
• Inclusive Leadership
• Reimagining Healthcare
• Competitive Pay
• Supportive Reporting Relation


How is this team contributing to vision of Providence?


The Administrative Technologies team focuses on creating platform, services, products for the 119K Caregivers (employees) and provides opportunities in Application development, Data Engineering, Service Maturity/ Quality of Service, Reporting & Analytics, 3rd Party SaaS products integrations.
We are a group of passionate product managers, engineers, SREs focused on developing platforms and services for transforming experience of Caregivers and enabling Caregivers to give better experience to patients.


What will you be responsible for?


Maintaining the Infrastructure, Security, Patching, Compliance, Governance on the components of ownership.
Provide SE thought leadership from Service Design Maturity perspective into the platform roadmap, feature delivery, accountability for application architecture, Cloud design, Infrastructures development and end to end implementation.
Own the platform environments and identify opportunities to evolve towards ZDD, One Click Deploy, Security implementations and end to end automations to eliminate manual toil.
Participate in Conducting and Maintain periodic DR exercises for the Product and Platform and ensuring System Resiliency, HA and confidence in Product Stability in Production
Strong scripting and coding skills including one or more of the following: PowerShell DSC/ Python or programming languages such as C#
Experience CICD concepts and hands on implementations experiences, specifically ADO/GIT, ability to analyze Telemetry insights.
Knowledge in administration, installation and debugging App services, SQL Server (On prem or on Azure), Kubernetes, Service Fabric, Containers


What would your week look like?


As Service Engineer you would be responsible for complete ownership of Own the service design maturity of the components from E2E perspective covering the DevOps, deployment pipelines, monitoring of production, resiliency, performance, high availability, and reliability


Who we are looking for?


Strong Knowledge to SQL (On-Pre and Azure) , Power BI , Databricks , Ability to write SQL queries, with knowledge of RDBMS concepts.
Strong communication and collaboration skills: with the ability to grasp complex concepts and the ability to explain them effectively


Providence is proud to be an Equal Opportunity Employer. We appreciate differences related to the factors including but not limited to background, education, gender, age, generation, religious background, ability, technical skills in all our employment related opportunities.


Health is a human right
Providence's vision to create 'Health for a Better World' aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization's success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.


Contact our Integrity hotline also, read our Code of Conduct.