Job Description

Details: :

• Responsible for managing and maintaining the SCCM/MECM hierarchy.
• Troubleshoot issues related to different SCCM/MECM components like, Management Point, Distribution Point, Reporting Services, Software Update Point, WSUS, Cloud Management Gateway, IBCM etc.
• Create Applications and Packages and deployment via SCCM and troubleshoot issues related to Application deployment, package deployment etc.
• Manage Endpoints and Servers using SCCM and troubleshoot Client related issues to ensure SCCM/MECM client health.
• Ensuring Servers and Endpoints are patched on monthly basis via SCCM/MECM with their standards. Should also be able to troubleshoot Software Update Point/WSUS and Client specific patching issues.
• Should have hands on experience with generating monthly reports through SSRS, create patching dashboard, client health dashboards and any other custom reports based on customer requirements.
• Should have basic understanding on concepts of Operating System Deployment. Should possess a fair technical understanding of task sequences and troubleshooting.
• Responsible for performing regular Intune/Co-Management related tasks like, Add Users, User Groups, Assign Intune licenses to Users, Device Enrollment etc.
• Responsible for managing MDM and MAM policies, customize company portal, assign apps to groups or users, configure app protection policies etc.
• Management of Incidents and Work Requests in ITSM tools like Service Now, BMC Remedy etc, ensuring SLA