Job Description

Who We AreSalesforce Lifecycle team is changing the way we run Cisco\'s operations by improving the power of technology, the best of business processes, and outstanding data insights. Together, we will Reimagine the Cisco experience. Show the world how to Reinvent applications and demonstrate the future of the Internet to Showcase the power of Cisco: our people, products, processes, systems, and data. Please join us and make this journey together!What You\'ll DoWe have an extraordinary opportunity for a Senior Software Engineer to join our Lifecycle Platform team. Develop your technical skills as you deliver new capabilities using groundbreaking technologies and processes and hone your collaboration and leadership skills as you work with a team of hardworking engineers and interact with business partners. Responsibilities include:

• Partner with architects and technical leads to design capabilities and features
• Develop code to satisfy business needs
• Define and drive development standards (both technical and process)

Role & ResponsibilityThe successful candidate will lead to craft and deliver significant improvement to Cisco\'s operation capabilities, while gaining a prominent level of influence and forming relationship with key business and IT partners toshape and deliver goals and objectives.

• Drive seamless Salesforce operationalization of next generation of business models
• You will influence the technical execution to ensure impacts to team members are minimized while accelerating Cisco\'s ability to go-to-market with new Recurring Revenue models.
• Design, develop, and test automation workflows and technical specifications.
• Provide SFDC Platform guidance with process design
• Deploy RPA components, including bots, robots in various environment
• Implement frameworks & methodologies for Automation delivery
• Understand business process flows of different customers & analyze automation potential.
• Work with Business Analysts, Scrum Masters, QA Analysts, Product Owners, and other multi-functional resources to define and deliver business-impacting projects.
• Collaborate with offshore/onshore development team members to ensure proper implementation and integration of the solutions.

Minimum Qualifications

• Bachelor\'s degree or equivalent, master\'s degree preferred.
• Requires a track record of responsibility for leading multiple programs and/or medium or large functional teams
• Typically, requires10+ years working experience in a combination of business or IT consulting, business operations or integration role, and operations management roles.
• Possess Excellent Written and Verbal social skills
• Domain expertise in Sales Planning/Sales Credit/Compensation
• Able to design technical specification documents for RPA projects
• Experience in RPA support, including incident and change management
• Experience with SAP Products -Business Objects, Callidus/Sales Force/Database (Oracle/Teradata/Snowflake)
• Ability to present technical details to non-technical audiences
• Ability to work in an agile, small team environment with a focus on speed and quality.
• Build testing-related documentation, including test plans, test cases/scripts, and bug reports assessing quality and associated risk
• Work closely with the automation group to automate features for better regression coverage
• Develop deep expertise in the product
• Conduct QA tests and verify outcomes within schedules/timelines
• Work with software engineers, product managers, and other QA testers in an Agile team environment
• Participate in product and feature design reviews with Software Engineers and Product Managers

Why Cisco#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.We accept digital, and help our customers implement change in their digital businesses. Some may think we\'re \xe2\x80\x9cold\xe2\x80\x9d (36 years strong) and only about hardware, but we\'re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can\'t put us in a box!But \xe2\x80\x9cDigital Transformation\xe2\x80\x9d is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, daring steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.So, you have colorful hair? Don\'t care. Tattoos? Show off your ink. Like polka dots? That\'s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!Why Cisco?#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!Nearly every internet connection around the world touches Cisco. We\'re the Internet\'s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it\'s not what we make but what we make happen which marks us out. We\'re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We\'re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.We tackle whatever challenges come our way. We have each other\'s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we\'re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.So, you have colorful hair? Don\'t care. Tattoos? Show off your ink. Like polka dots? That\'s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCiscoMessage to applicants applying to work in the U.S. and/or Canada:When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate\'s hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:.75% of incentive target for each 1% of revenue attainment up to 50% of quota;1.5% of incentive target for each 1% of attainment between 50% and 75%;1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Cisco Systems