Job Description

Work Flexibility: OnsiteWho we want:

• Self-directed imitators: People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
• Strategic thinkers: People who enjoy analyzing data or trends for the purposes of planning, forecasting, advising, budgeting, reporting, or sales opportunities.
• Collaborative partners: People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.
• Analytical problem solvers: People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.

• Design and Development: Design and develop custom solutions on the Salesforce platform using Apex, Visualforce, Lightning Components, and ServiceMax.
• Implementation: Implement ServiceMax modules and features to optimize field service operations, including scheduling, dispatching, and mobile workforce management.
• Customization: Customize and configure Salesforce and ServiceMax to meet business requirements, including creating objects, fields, workflows, and validation rules.
• Integration: Integrate Salesforce and ServiceMax with other enterprise systems using APIs and middleware solutions.
• Support and Maintenance: Provide technical support and maintenance for Salesforce and ServiceMax applications, including troubleshooting and resolving issues.
• Process Compliance: Perform activities following Stryker\xe2\x80\x99s Software Development Lifecycle (SDLC) framework and processes.
• Documentation: Create and maintain technical documentation for code, APIs, and system architecture.
• Collaboration: Work closely with designers, other developers, and project managers to deliver high-quality products on time.
• Continuous Improvement: Stay updated with the latest industry trends and technologies. Propose and implement improvements to existing processes and systems.

• Bachelor\'s Degree from an accredited university in the areas of Computer science, Engineering, Information Systems, Business, or equivalent field of study required.
• Experience: 4-6 years of experience in Salesforce development and administration, with at least 2 years of experience in ServiceMax implementation and customization.
• Technical Skills:

• Proficient in Salesforce development using Apex, Visualforce, Lightning Components, and SOQL.
• Strong experience with ServiceMax configuration and customization.
• Knowledge of Salesforce declarative features such as Process Builder, Flow, and Workflow Rules.
• Familiarity with Salesforce integration tools and techniques (e.g., REST/SOAP APIs, Middleware).
• Experience with Salesforce deployment and version control tools (e.g., Change Sets, Salesforce DX, Git).
• Understanding of field service management concepts and best practices.
• Certifications:

• Salesforce Certified Administrator.
• Salesforce Certified Platform Developer I.
• Salesforce Certified Platform Developer II.
• Salesforce App Builder.
• ServiceMax Certified Professional.
• ServiceMax Field Service Lightning (FSL) Specialist.
• Soft Skills:

• Excellent analytical and problem-solving abilities.
• Strong communication and collaboration skills.
• Ability to work independently and as part of a team.
• Detail-oriented with a focus on quality and performance.
• Preferred Qualifications:
• Experience with other Salesforce products and modules (e.g., Sales Cloud, Service Cloud, Community Cloud).
• Knowledge of DevOps practices and tools for Salesforce.
• Experience with agile development methodologies.
• Familiarity with mobile application development and field service mobility solutions.

Stryker