Job Description

Why Deliveroo We\'re building the definitive online food company, transforming the way the world eats by making hyper-local food more convenient and accessible. We obsess about building the future of food, whilst using our network as a force for good. We\'re at the forefront of an industry, powered by our market-leading technology and unrivalled network to bring incredible convenience and selection to our customers. Working at Deliveroo is the perfect environment to build a definitive career, motivated by impact. Firstly, the impact that working here will have on your development, allowing you to grow faster than you might elsewhere; secondly, the impact that you can have on Deliveroo, leaving your mark as we scale; and finally, being part of something bigger, through the impact that we make together in our marketplace and communities. The Role: Deliveroo\'s Salesforce team is running numerous change projects globally to support the rapid growth of the company. We\'re seeking an experienced Senior Salesforce Administrator to work with our global and local stakeholders to develop and deploy business-critical solutions. As a Salesforce Administrator, you will work with the business, product managers and a team of Salesforce experts to deliver system changes that align with our business goals of maximising value for our Partners. We are looking for someone who has previous experience rolling out Salesforce to large organisations, someone who loves to dig into the details, and someone who enjoys implementing system changes. Responsibilities: Collaborate with Product managers, business stakeholders and Engineering teams to deliver on key projects and requirements Collect requirements for new features and functionality, recommend best practices, and minimise system tech debt by building scalable solutions Understand the end to end user experience, and translate problems into technical solutions that will help make our users more efficient Provide ongoing support for regular system maintenance, reviewing Salesforce Quarterly releases and coordinating impact resolution Help evaluate, implement, and integrate technology tools Implement monitor mechanisms to analyse adoption and usage of new capabilities delivered by themselves or by other team members Conduct Salesforce data quality reviews, and implement rules and automation to improve data quality Understand the data relationships between salesforce and other systems to improve / maintain quality cross functionally Requirements: 7+ years of experience working as a Salesforce Administrator Excellent experience and understanding of Sales and or Service Cloud ADM 201 Certification Experience implementing Salesforce configuration changes, including: Process builders, workflow rules, assignment rules, page layouts, record types, custom settings, multi-language support, dashboards and reports, sharing rules, profiles and roles Have knowledge or experience with deployment processes between salesforce environments (CI/CD processes) Experience with both Classic and Lightning interfaces Previous experience on any of the following: Docusign, Gong, Power Diallers, CTI, Amazon Connect, Snowflake is a plus. Workplace and Diversity We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-ups around. Benefits At Deliveroo, we believe that our employees are our most valuable asset. We are committed to providing a comprehensive benefits package that supports their well-being, financial security, and work-life balance. Join our team and enjoy your benefits, such as health insurance for you and your eligible dependents, including parents, gym reimbursement, paid time off, and professional development.

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