Job Description

We are looking for an experienced Senior Sales Operations Manager to join our team. This position is available at a Clarivate office in Hyderabad. Part of the Global Sales Operations team this role reports to the Director of Sales Operations. This role is a high-impact role responsible for driving the Life Sciences & Healthcare (LS&H) sales enablement initiatives and embedding technologies to automate sales processes and initiatives. This role will help architect, implement, and oversee programs that increase sales team productivity, effectiveness, and agility in a rapidly evolving market landscape. The role demands a seasoned professional with a blend of good business acumen, project management excellence, and a deep understanding of how technology can be leveraged to enhance sales outcomes.About You - experience, education, skills, and accomplishments

• Minimum of 6 years of experience in a similar analytical role within a demanding environment, including experience in global capacity.
• Bachelors degree in business, Technology, Mathematics, Engineering or similar advantageous
• Proficient communication and interpersonal skills, with the ability to build strong relationships with salespeople and other support stakeholders at managerial level of the organization.
• Proficiency in BI and Data Science tools such as Power BI, Tableau, and SQL.

It would be great if you also had

• Knowledge of programming languages such as Python is a bonus.
• Proven ability to take data and turn it into actionable insights and selling stories.
• Competitive mindset & Business results oriented: ability to perform, to deadlines and manage forecast.
• Exceptional written and verbal communication skills with the ability to communicate complex ideas effectively.
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.

What will you be doing in this role?

• Evolve the analytics implementation to feed and drive the customization of internal dashboards and reports to meet business objectives and manage to best practices standards.
• Support Sales Management team in diverse projects in the fields of business analytics, ad hoc data requests and data integration.
• Utilizing data to create business cases and stories to allow the sales and operations to keep improving processes and business.
• Undertaking work that is accurate and consistent at all times.
• Understand the features and functionality of the various tools. Expert skills in salesforce reporting & dashboard, Power BI, Excel & Data Prep is a must.
• Understand the integrations and system dependencies between tools and enterprise systems/services.
• Understand potential impact of new tools/features/functions implementations.

• Participate in different workstreams to develop programs across the sales organization to improve efficiencies, metrics and business overall.

• Proactively deliver actionable insight into the business and support the sales teams on crafting bespoke strategies.
• Able to manage and communicate daily and weekly performance vs targets including supporting business review & forecasting meetings, highlighting performance to plan, demand projections for future periods, identifying risks and opportunities.
• Collaborate with other functional areas such as, marketing, sales, products & finance to support the business performance.

About the TeamWe are a 10+ team of System and Sales Analysts in Hyderabad, the department is part of a large Global Sales Operations function serving a community of 600+ sales professionals.Hours of WorkWorking Hours: 2pm - 11pm ISTLocation: HyderabadWork Mode-HybridAt Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Clarivate