We are seeking to hire :Key Account Manager duties and responsibilities : - Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives - Research key customer wants and needs - Suggest solutions that answer clients needs and wants- Ensure the ordered products are delivered in a timely manner- Serve as contact point for key customers and internal teams- Resolve customers\' complaints in an effective and respectful way- Gather, report and communicate customers\' feedback on service, technology and product delivery- Research and source new potential clients- Measure, track and analyze key account metrics- Create reports for upper management- Keep abreast with industry and market trends and best practices- Must have knowledge and experience of NPS (NATIONAL PENSION SCHEME) ACCOUNTLocation Patna(Sr. Key account manager) and kolkata (assistant key account manager) (ref:updazz.com)
updazz .com
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