Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Project Administration and ReportingReview, revise, reconcile and verify invoices within the timeframe specified by accounting
Review and approve line item timesheet entries of all team members for proper charging to projects
Follow-up with client on delinquent payment of invoices with a goal of zero 60+ day accounts receivables
Prepare/update project status reports, process purchase orders and invoices, update tracking reports and maintain files for due diligence and financials.
Assure completeness of all JLL internal and client project administrative close-out activitiesMove/Project ManagementManage all relocation activities on account or for specific projects; incorporating and creating best practices as possible
Ensure all relocation activities are performed in a manner consistent with documented processes and in accordance with the clients and JLL's policies and procedures
Ensure operations manual is in place and updated (on account)
Provide a single point of contact for all relocation project activities for client, regularly update client with updates to scope, schedule, and budget as necessary
Facilitate and document project meetings with internal staff and key stakeholders to ensure responsibilities are communicated and understood by all concerned.
Participate in planning meetings hosted by the client, Occupancy Planning and other key stakeholders
Develop and implement relocation project plan and budget through collaboration with the facility manager, project manager and construction manager; as required Procure and manage move labor, including vendor/contractor RFP, bidding process, evaluate proposals and recommend selection of vendor/contractor
Manage supporting suppliers (technology, telephony, furniture, etc.)
Perform data input into the CAFM system to maintain occupancy information
Develop and deliver required project specific reporting, and BI surveys
Coordinate schedule, budget and scope as necessary with various service providers (IT, VTS, Construction and Associate Relocations and Furniture Installation contractor, etc.)
Determine the pricing for any non-baseline work requested (i.e. construction-related needs, furniture reconfigurations, people relocations that exceed baseline parameters, etc.)
Provide move signage, general move directions, and be present on campus or at the move site, available to answer questions, organize move orientations, and resolve post-move issues
Any and all other duties and tasks assigned.
Comply with all JLL policies and procedures, including but not limited to time & expenses, ethics and business practiceClient Communication and ManagementResponsible for developing and implementing the detailed communication plan with client
Exhibit strong verbal communication skills at all levels of the client organization and across the extended project team
Meet or exceed client expectations by focusing on client goals and objectives and by holding the project team accountable while staying within scope, schedule, and budget
Identify and resolve critical client issues, or inform Team Lead/RMD when intervention is needed
Understand and adopt behaviors of the client culture; supervise JLL project team in following the same behavior
Keep client informed of project activities and seek client's cooperation and approval for implementation of any changes to the project planPeople Management, Leadership, Talent Management and TeamworkProvide career guidance and development for employees, including mentor recommendations, career pathing
Contribute to the "skill" development of other team members; motivate the team by demonstrating how their contributions effect project outcome
Recommend to Team lead regarding additional training and development of personnel
Conduct screening calls, interviews and hiring practices
Participate in new employee orientation and training, including setting up hiring "buddy" and setting up shadowing opportunitiesBusiness DevelopmentDirectly responsible for enhancing team revenues through the maintenance and expansion of existing client relationships and by developing new relationships and maintaining existing client relationships.
Functions as a subject matter expert for a specific product or service.
Able to communicate all available products and service offerings of JLL. Contributes to the development of new product and service delivery ideas for the business unit.
Understand RFP/RFQ documents, contract and proposal terminology
Estimate proposal pricing as it relates to man hour assignments per specific project sub-task or price whole project depending on size
Participate in presentation interviews, convey key points and answer potential client questions with a firm understanding of the project and the potential clientSkills, Knowledge and AbilitiesProficient in a CAD/CAFM technology with a move management module and/or facilities management system
Strong Microsoft Excel skills
Strong Microsoft Projects skills
Ability to utilize the Microsoft Office suite of technologies
Has successfully managed relocations of over 1000 employees
Background in project management, construction management, architecture or project strategy planning is desirable
Organizational skills with the ability to identify and manage priorities
Excellent written and verbal communication skills
Detail oriented
Flexibility with work hours and travel as needed
Ability to multi-task and work both in a team and independently
Strong working knowledge of architectural drawings and furniture and space planning concepts
Highly organized with strong analytical skills
Strong interpersonal skills with an ability to interact with executive level external and internal clients
Highly organized with strong analytical skills
Ability to manage all aspects of move management projects effectively and efficiently including, but not limited to Budgeting, Scheduling and Change orders
Previous experience effectively supervising, training, mentoring and evaluating several Relocation Managers at various levels within the organization/team
Capacity to deal with ambiguity and address complex problemsRecommended Experience4 - 6 years of facility, project or construction related experience in a Corporate Real Estate Environment Background in project management, construction management, architecture or project strategy planning is desirableMinimum 2 years as Relocation Project Manager or related experienceLocation:On-site -New Delhi, DLIf this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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