Job Description

:

• Position Overview

Position TitleRelationship ManagerDepartmentCUBLevel/ BandExecutive - 201Role Summary:

• Visit partner branches and interact with Bank branch managers
• Ensure sales targets assigned are met on every parameter
• Interact with customers to explain the products and solutions
• Help branches mapped to her/him help achieve insurance sales targets

• Organizational Relationships

Reports ToCluster Manager / Regional Sales ManagerSupervisesNA

• Job Dimensions

Geographic Area CoveredBranchesStakeholders InternalSupervisors, Ops, Underwriting, LegalExternalCUB

• Key Result Areas

Partner and Client Management

• Exceeding branch level targets (NB, renewal, STP, digitization, product mix etc)
• Interact with the Bank branch teams and customers to explain the products and promote the brand
• Sales and support to all branches assigned xe2x80x93 complete documentation, medicals, close pending documentation.
• Drive local contests and engagements to engage teams
• Keep track of all contests and initiatives launched xe2x80x93 bank, other insurers and Tata AIA Life
• Maintain good relationship with Bank Branch manager - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity
• Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner

• Aid the bank branches to adopt new processes and technology

Ensure sales targets assigned are met on every parameter

• Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information.
• Align partner to ensure both teams are working towards the same goal

Customer service

• Ensure adequate customer service xe2x80x93 grievance redressal, claim settlement, renewal etc.

E Skills RequiredTechnical

• Good product knowledge
• Working knowledge of MS Office

BehavioralEssentialDesiredInterpersonal skillsCommunication skillsCreative thinking skillsSupervising / Leadership skillsTeamwork SkillsInfluencing skillsRelationship Building skillsDecision making skillsF Incumbent CharacteristicsEssentialDesiredQualificationGraduationInsurance specific trainingExperience2 to 4 years of work experience in Insurance / Financial Service Background, Public Sector Bank partner work experience would be preferableAbout Company:Tata AIA Life Insurance Company Limited (Tata AIA Life) is a joint venture company, formed by Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA). Tata AIA Life combines Tatas pre-eminent leadership position in India and AIAs presence as the largest, independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region. Tata AIA Life has written retail new business weighted premium of Rs. 2,692 crore for the financial year 2019-20. For the same period, the 13th month persistency of the company was at 89.10% and, the individual death claims settlement ratio was 99.06%. One of the fastest growing companies in the Life Insurance sector, Tata AIA Life is now ranked at no. 5, based on individual weighted new business premium.

Tata AIA Life Insurance