Job Description

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes.



Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.



Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500(TM) and unveiling a new brand video. We are also proud to be recognized as a Great Place to Work-CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness.



To learn more about Zenoti visit: https://www.zenoti.com.




What will I be doing?


• Design and develop test scenarios, test cases, and a comprehensive test management plan to ensure thorough coverage of all features.
• Execute test plans meticulously to identify software problems and their causes.
• Generate detailed test reports and maintain records of test progress and software bug resolution.
• Learn and master the application to be at par like a product specialist
• Collaborate with cross-functional teams including product specialists, implementation consultants (Project team members) to ensure clear communication and understanding of product specifications and requirements.
• Adapt testing practices to new software environments and updates swiftly and effectively.
• Contribute to the continuous improvement of the QA process by suggesting enhancements to current procedures and methodologies.
• Develop automated tests to streamline testing processes and improve efficiency and coverage.
• Stay updated with the latest trends in software testing and technology to ensure modern approaches are applied.
• Participate in all phases of the project to ensure quality standards integration.
• Manage multiple priorities and tasks in a dynamic work environment.
• Assist in training and mentoring junior team members on QA best practices and standards.
• Conduct root cause analysis for critical defects and collaborate with project team for resolution.


What skills do I need?


• Proficient in manual testing techniques and principles with a keen eye for detail.
• Experience in automation testing with a preference for proficiency in Python coding for test script development.
• Familiarity with test management tools such as JIRA, TestRail, or Quality Center to track and manage testing efforts efficiently.
• In-depth understanding of SaaS applications and the specific challenges and methodologies related to SaaS testing.
• Strong knowledge of software QA methodologies, tools, and processes.
• Ability to write clear, concise, and comprehensive test plans and cases.
• Hands-on experience with both white box and black box testing.
• Familiarity with managing data in Excel and creating pivots and graphs to showcase the results and insights.
• Strong communication and collaboration skills to work effectively with team members and other departments.
• Ability to manage time effectively and meet deadlines.
• Desire to keep learning and improving in response to technological advancements and business needs.


Benefits



• Best in industry salary
• Comprehensive medical coverage for yourself and your immediate family
• An environment where wellbeing is high on priority - access to regular yoga, meditation, breathwork, nutrition counseling, stress management, inclusion of family for most benefit awareness building sessions
• Unlimited vacation
• Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives"


•Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.•