Job Description

Join Our Talent Community! If you\'re looking to start a career with us in publishing industry, please apply now and our recruitment team will be in touch when we have a live opportunity. About Our Team The Senior Publishing Relations Manager is part of the Content & Data Sourcing team within the Data Operations department. The Content & Data Sourcing team (CDS) ensures & determines the acquisition and licensing strategy of third-party content in a wide range of Elsevier products. We are looking for a proactive and experienced Relations Manager with a passion for negotiating. In this role, you will be responsible for building and maintaining solid relationships with third-party content partners, managing advanced negotiations, promoting the inclusion of third-party content in Elsevier products, and ensuring the rights and permissions are formalized contractually. About The Role The Senior Publishing Relations Manager acts as gatekeeper effectively ensuring Elsevier\'s best practices for the use and display of third-party content (journals, books, conferences, standards, patents, funding data, etc.), safeguarding Elsevier\'s reputation as well as content partners\' intellectual property. The Senior Publishing Relations Manager will also contribute to the enhancement of our dedicated rights management system, proposing new feature ideas that address users\' paint points and needs based on business strategic goals. You will communicate production issues of the system based on relevant data for timely resolution and also present demos to key stakeholders at system milestones. You are a diplomatic and culturally sensitive individual with a strong analytical mind and business acumen who can close deals with confidence and fulfill long-term strategic goals. You are team player with excellent communications skills. You will be based in Chennai and report to the Head of Content & Data Sourcing. Responsibilities: Develop the value proposition and strategic communication plan regarding the outreach to external content partners. Facilitates the continuous content expansion of Elsevier products. Act as a gatekeeper effectively ensuring Elsevier\'s best practices for the use and display of third-party content, safeguarding Elsevier\'s reputation as well as content partners\' intellectual property. Manage multiple competing activities with fluctuating deadlines and dependencies on work by other business units and third parties. Customer experience (CX) enthusiast who delivers a smooth, unfragmented and consistent customer experience across all touchpoints and at all stages of the customer lifecycle. Contribute to the development of the capability/tool roadmap (our dedicated rights management system) in consultation with the Technology Team (DBS). Engagement with internal stakeholders to evolve the capability/tool roadmap and communicate back updates and enhancements for our dedicated rights management system. Prioritize and communicate production issues of our dedicated rights management system based on relevant data for timely resolution. Raise Jira tickets on behalf of CDS team, ensuring Jira ticket completeness (e.g., prioritization, business value, acceptance criteria). Identify areas for improvement and facilitate the implementation of initiatives improving overall capability and efficiency of our dedicated rights management system. Requirement Displays Integrity Connects Group to Outside World & Builds Relationship Drives for result Problem Solver Develops Strategic Perspective Develops Others Ability to build, strengthen and maintain positive professional relationships. Customer experience (CX) enthusiast with devotion to provide high-quality service. Knowledge of Salesforce required experience with JIRA and UAT desired. Proficiency in various technologies and platforms (Tableau, Snowflake, Miro) is a plus. 8+ years of proven commercial experience, preferably in an international matrix organization. Bachelor\'s or master\'s degree in the subject. Lots of energy, enthusiasm, and a passion for negotiating and closing deals. A thorough understanding of the world of research and an affinity with its key players. An independent, strategic and results-driven mindset, with a high level of attention to detail, as well as a customer-focused approach. Excellent verbal and written English communications skills. Work in a way that works for you We promote a healthy work/life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, family leave and tuition reimbursement, we will help you meet your immediate responsibilities and long-term goals. . Working remotely from home and at our office in a hybrid working style . Working flexible hours - flexing the times you work in the day Working with us We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it. Working for you At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: . Group Health Insurance Policy (covering self and family) . Group Life insurance/accident policy . Generous long-service awards . New Baby gift . Subsidised food provided (applies to India- Chennai) . Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, Gazetted Public Holiday and Maternity/Paternity Leave . Free Transport provided to and from the office (applies to India-Chennai) About Us A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world\'s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. Join Us PURPOSEFUL WORK When you work with us, your work matters. You are part of an organization that nurtures your curiosity to stimulate innovation for the communities that we serve. GROWING EVERY DAY Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. COLLEAGUES WHO CARE You will be part of the Elsevier family. We will support your well-being and provide the flexibility you need to thrive at work and home. Together, we create possibilities. Join us Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: . Please read our .

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