Job Description

:Role/ Job Title: Senior Specialist Governance - Digital Initiatives - Retail Asset OperationsFunction/ Department: ServiceJob Purpose:This job profile plays a vital role in building the bank. The job profile requires tecno-function kind of skills which can leverage functional knowledge and transform into technology solutions. The role is to facilitate all front-end teams i.e., business for their Digital loan journeys, collections for their EMI collection journeys, customer service for the management of Service requests in efficient and quick manner, through the technological solutions so that the penetration towards digitalization may increase.Roles & Responsibilities:

• Should have high analytical skill sets in terms of Data Collation & Analysis, organized statistical information to make it useful for stakeholders.
• Should have skills to scrutinize necessary information/data by using various analytical tools to present the information in more effective manner with Excel/SAS etc.
• Should have presentation skills to extract and present the data and should have skills to analyze and assess the quality of data.
• Candidate should have problem solving approach to meet the expectations of stake holders.
• Candidate should have high interpersonal & team working skills.
• Should have excellent written & verbal communication skills.
• Understanding and adherence to compliance and regulatory requirements.
• Should be able to independently Co-ordinate with various Business & Support teams and ensure all deliverables are met within timelines.
• Manage governance activities related to department (i.e., Audit, Staff Management, Project Management etc.)
• Should be well versed in day-to-day operations activities under Retail Banking Asset Operations.
• Candidate worked on recurring payments and PG shall be given preference.

Education Qualification:Graduation: Bachelor of Commerce (B.com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business & Insurance (BBI) / Bachelor of Management Studies (BMS)Post-graduation: Master of Business Administration (MBA) / Master of Commerce (M.com) / Master of Arts (MA) / LLB.Experience: 10 to 18 of relevant years of experience.

IDFC FIRST Bank